Rhianon Guidera
Rocklin,CA
Summary
Motivated professional, eager to apply 10+ years of customer service and 5+ years worth of administrative capabilities to any task given; with a commitment to quality work ethic, integrity, respect and a willingness to learn new skills.
Overview
15
15
years of professional experience
Work History
DMV Title Clerk/Human Resources
Harley-Davidson Of Rocklin
12.2017 - Current
- Processes all new and used vehicles for registration.
- Consistently responds to customer inquiries and requests.
- Troubleshooting and resolving issues required for the completion of title work on behalf of the customers.
- Managing deadlines in a timely manner.
- Contacting banks to obtain lien releases.
- Performing administrative office duties such as data entry, title tracking, filing, copying, and/or faxing.
- Performing new hire orientation and explaining company policies. Creating and maintaining personnel files and maintaining access for company database.
- Serve as liaison, between employees and benefit companies.
- Oversee and manage Workman's Comp claims.
General Merchandise Associate
Harley-Davidson Of Folsom
06.2009 - 12.2017
- Provide excellent customer service.
- Accept cash and credit card payments for merchandise purchases.
- Assist customers with their selections and offer additional products that complement the purchase.
- Handle customer complaints in a reasonable manner.
- Ensuring merchandise and displays are stocked, clean, and appealing to customers.
Education
No Degree - Psychology/Accounting
Sierra College
Rocklin, CAHigh School Diploma -
Del Oro High School
Loomis, CA06.2012
Skills
- Computer proficiency
- Customer service
- Administrative skills
- Ability to prioritize tasks
- Adaptable
- Friendly
- Approachable
- Teamwork skills
- Organized
- Written counications
Timeline
DMV Title Clerk/Human Resources
Harley-Davidson Of Rocklin
12.2017 - Current
General Merchandise Associate
Harley-Davidson Of Folsom
06.2009 - 12.2017
No Degree - Psychology/Accounting
Sierra College
High School Diploma -
Del Oro High School
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