Rhiannon Grissom
RhiStart Solutions LLC
Brandon
2027
years of professional experience
Administrative and business operations professional with more than seven years of experience supporting business operations, project coordination, documentation management, records management, and customer service. Founder of RhiiStart Solutions LLC, where I built and managed an independent consulting business focused on helping entrepreneurs improve organization, operations, and long-term business growth. My background combines business ownership, administrative support, healthcare education, documentation management, research, and client relations. I am known for being organized, adaptable, detail-oriented, and committed to producing accurate work while building strong professional relationships.
Work History
Founder & Business Consultant
8 Years 7 Months- Founded and continue to operate an independent consulting business serving entrepreneurs and small business owners.
- Conducted business consultations that enhanced operations, strategic planning, documentation, and organizational development for clients.
- Developed comprehensive business assessments, workbooks, planning worksheets, onboarding materials, and client resources to support client growth.
- Maintain confidential records and organized electronic filing systems.
- Research market trends, customer demographics, and business practices to support informed decision-making.
- Identified and implemented workflow improvements that streamlined organization, enhanced efficiency, and elevated documentation quality.
- Developed H.E.A.R. Method consultation framework to guide client interactions and authored a business development workbook.
- Resolved customer inquiries professionally.
- Documented customer interactions accurately.
- Provided remote customer support while meeting quality expectations.
- Reviewed documentation for accuracy and completeness before processing.
- Maintained confidential paper and electronic records.
- Prepared reports, spreadsheets, correspondence, and business documents.
- Performed high-volume data entry with strong attention to detail.
- Coordinated schedules, meetings, and administrative priorities.
- Supported billing communications, recordkeeping, and document management.
- Communicated professionally with clients, vendors, customers, and internal teams.
Cook
Cook
- Developed innovative strategies to enhance client engagement and business growth.
- Led cross-functional teams to streamline operations and improve service delivery.
- Established key performance indicators to measure project success and operational efficiency.
- Implemented process improvements that increased productivity and reduced operational costs.
- Conducted market analysis to identify trends and inform strategic decision-making.
- Oversaw project lifecycles, ensuring timely completion within budget constraints.
Education
Medical Records Certificate
Bachelor of Arts - Business Administration, Project Management Concentration
Skills
Business Operations
Project Coordination
Documentation Management
Customer Service
File organization
Process Improvement
Administrative Support
Data Entry
Billing & Invoicing
Records Management
Documentation Review
Recordkeeping
Medical Records
HIPAA
Health Information Management
Compliance Regulations
Clinical Coding
Medical Coding
Healthcare Billing
Clinical Terminology
Claims Management
Health Insurance Knowledge
Public Health Programs
Google Workspace
Microsoft Word
Excel
Outlook
PowerPoint
Teams
Adobe Acrobat
Zoom
Electronic Documentation
Calendar Management
Timeline
Founder & Business Consultant
RhiStart Solutions LLC
01.2018 - CurrentRead More
University of Arizona Global Campus
Bachelor of Arts from Business Administration, Project Management Concentration
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Cook
Assisted Living Community
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Cook
IHOP
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University of Phoenix
Medical Records Certificate
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