Rhiley Hanson
Hereford,AZ
Summary
Dynamic and results-driven professional with extensive experience at Sierra Sweets, excelling in team leadership and quality assurance. Proven ability in staff training and operational efficiency, complemented by strong problem-solving skills and a commitment to health and safety compliance. Adept at fostering collaboration and enhancing customer satisfaction through exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Sierra Sweets
Whetstone, Az
07.2022 - 12.2024
- Supervised daily operations, ensuring adherence to quality standards and safety protocols.
- Trained team members on production techniques and equipment usage for optimal performance.
- Packaged freeze-dried candies.
Crew Member
Cupbop
Fort Huachuca, AZ
01.2025 - 06.2025
- Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
- Prepared and served menu items according to quality standards, maintaining consistency and presentation.
- Operated kitchen equipment safely while adhering to health and safety regulations during food preparation.
- Assisted in training new crew members on operational procedures and customer service best practices.
- Handled cash transactions accurately, ensuring adherence to cash management policies and procedures.
- Maintained cleanliness of workstations and dining areas, contributing to a welcoming atmosphere for customers.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new crew members on operational procedures and customer service standards.
- Set positive example for team members by providing high-quality, efficient service.
Remodeling Crew Member
Alvin Livingston
Sierra Vista, AZ
06.2025 - 08.2025
- Assisted in demolition and removal of existing structures to prepare for remodeling projects.
- Operated power tools and equipment safely to perform carpentry, drywall installation, and painting tasks.
- Collaborated with team members to execute project plans efficiently and meet deadlines consistently.
- Supported the installation of fixtures, cabinetry, and flooring according to design specifications.
- Adapted quickly to new techniques and tools, enhancing skills in various remodeling processes.
- Supported overall team success by assisting other crew members as needed.
- Contributed to a positive work environment by fostering strong relationships with fellow crew members and supervisors.
Housekeeper
Comfort Inn Suites/ Best Western Hotel
Sierra Vista, AZ
08.2025 - Current
- Cleaned and sanitized guest rooms, ensuring a welcoming environment for all visitors.
- Managed laundry services, maintaining quality standards for linens and towels.
- Stocked cleaning supplies and equipment, optimizing resource availability for team efficiency.
- Assisted in training new staff on cleaning protocols and safety measures.
- Conducted thorough inspections of cleaned rooms to uphold hotel cleanliness standards.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Education
High School Diploma -
Tombstone High School
Tombstone Skills
- Teamwork
- Housekeeping
- Customer service
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Excellent oral and written communication
- Deep cleaning
- Folding clean laundry
- Interior and exterior cleaning
- Complex Problem-solving
- Chemical handling
- Staff training
- Multitasking and organization
- Team support and collaboration
- Time management
- Hand tool proficiency
- Drywall installation
- Painting techniques
- Problem-solving
- Multitasking
- Active listening
Certification
I have my cpr certification.
Timeline
Housekeeper
Comfort Inn Suites/ Best Western Hotel
08.2025 - Current
Remodeling Crew Member
Alvin Livingston
06.2025 - 08.2025
Crew Member
Cupbop
01.2025 - 06.2025
Supervisor
Sierra Sweets
07.2022 - 12.2024
High School Diploma -
Tombstone High School