Dedicated professional with history of meeting agency goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Supervising Probation Officer
New York City Department Of Probation
Bronx, New York
04.2018 - Current
Supervises six employees and performance of tasks and managed offenders.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Performed duties in accordance with applicable standards, in accordance with agencies policies and regulatory guidelines.
Maintained energy and enthusiasm in fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Develop staffing through weekly coaching and one to one supervision meetings
Developed and maintained courteous and effective working relationships.
Evaluates staff training needs and coordinates/conduct unit training as needed
Assist with interpretation of rules and procedures
Coaches Probation Officers through review and critique of their report writing, case record-keeping and on time and accurate submission of assessments and service plans
PROBATION OFFICER
NYC DEPARTMENT OF PROBATION
Bronx , NY
07.2014 - 04.2018
Built relationships with client's, assessing living conditions and case background information.
Determined appropriate supervision levels by conducting risk and needs assessments.
Supervised clients to reduce risk to community.
Referred felony and misdemeanor clients to necessary community resources.
Monitored client's compliance and progress in treatment by reviewing reports from community partner agencies.
Adhered to legal requirements by performing office, home and employment visits.
Public Health Sanitarian
New York City Department Of Health And Mental Hygiene
New York, NY
01.2006 - 08.2012
Prepare inspection reports conducted on daycare facilities and after school programs. Ensured that all assigned daycare's and after school programs were in full compliance with agency regulations.
Designed and delivered new provider orientations for prospective providers and associations. Provided information on New York State and New York City daycare regulations and requirements.
Conducted small-group sessions on proper home set-up techniques
Participated in development of school safety plans to address areas of concern at after school programs.
Child Protective Specialist
NEW YORK CITY ADMINSTRATION FOR CHILDREN’S SERVICES
New York, NY
01.2001 - 01.2005
Responded to claims of abuse, neglect or safety concerns.
Worked with numerous Child Advocacy Centers and as well as Special Victims Unit
Referred families for preventive services to prevent foster care placement.
Attended court proceedings, submitted documents and offered testimony.
Maintained case records and legal documentation.
Developed plans to strengthen family units.
Visited homes, inspected surroundings and interviewed family members.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Documented data and completed accurate updates to case records.
Interviewed individuals and families to assess needs and provide informational resources.
Collaborated with community program leaders and advocates to make resources accessible to those in need.
Completed home welfare checks to align with state and program guidelines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Human Services
Metropolitan College of NY
Manhattan New York
Master of Science - Mental Health Services
North Central University
Minneapolis, MN
08.2024
Skills
Facilitate Prospective Provider Orientation
Report Preparation
Investigated allegations of abuse/neglect
Sanitarian Inspections
Investigated Complaints Against State Regulated Daycare's and After School Programs
Timeline
Supervising Probation Officer
New York City Department Of Probation
04.2018 - Current
PROBATION OFFICER
NYC DEPARTMENT OF PROBATION
07.2014 - 04.2018
Public Health Sanitarian
New York City Department Of Health And Mental Hygiene
01.2006 - 08.2012
Child Protective Specialist
NEW YORK CITY ADMINSTRATION FOR CHILDREN’S SERVICES
01.2001 - 01.2005
Bachelor of Science - Human Services
Metropolitan College of NY
Master of Science - Mental Health Services
North Central University
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