Hi, I’m
Rhodesia Tureaud
Slidell,LA
Overview
23
years of professional experience
Work History
Goodwill IndustriesNew Orleans, LA
Career Navigator
06.2023 - Current
Job overview
- Maintain over 200 Cases per month
- Worked with participants to create an (ICP) Individual Career Plans
- Monitored participants results for over 500 participants
- Coordinated services with other agencies, community-based organizations, healthcare professionals, and housing agencies to provide useful benefits to clients.
American Red Cross VolunteerNew Orleans, LA
Case Manager
07.2019 - 06.2023
Job overview
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed approximately 1000 incoming calls and emails per month from participants.
Safe LinkNew Orleans, LA
Enrollment Specialist
02.2011 - 07.2021
Job overview
- Met with participants to provide information about available products and policies.
- Generated leads through cold-calling, networking and other outreach methods.
- Created sources for continuous referrals within community for more than 15,000 participants
- Coordinated services with other agencies, community-based organizations, and healthcare professionals and housing agencies to provide useful benefits to clients.
The Salvation ArmyGulfport, MS
Case Manager
10.2004 - 02.2011
Job overview
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals and housing agencies to provide useful benefits to clients.
- Assisted over 1000 participants per month in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored participants progress and tracked client services to provide crisis interventions.
United States Navy, Fleet Readiness CenterBelle Chasse, LA
Case Coordinator
04.2002 - 09.2004
Job overview
- Documented each participants activity in program-specific databases.
- Managed over 1500 assigned cases and projects by 2004.
- Checked quality of 1500 case activities against established standards.
- Assisted individuals and families in setting up deployment options and services in Navy.
Timeline
Career Navigator
Goodwill Industries
06.2023 - Current
Case Manager
American Red Cross Volunteer
07.2019 - 06.2023
Enrollment Specialist
Safe Link
02.2011 - 07.2021
Case Manager
The Salvation Army
10.2004 - 02.2011
Case Coordinator
United States Navy, Fleet Readiness Center
04.2002 - 09.2004
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