Susan Yerhot
Sauk Rapids,MN
Summary
Compassionate coaching professional motivated to positively impact program operations and participant success with diligent support. Well-trained in cultural competency with dedication to continuously enhancing strategies and optimizing assistance. Highly organized and hardworking with strong attention to detail.
Overview
12
12
years of professional experience
Work History
Career Navigator
Goodwill Easter Seals of Minnesota
Waite Park, MN
03.2023 - Current
- Conducted individualized coaching sessions to help individuals explore their interests, values, skills, and experiences.
- Assisted clients with developing action plans to identify and achieve career goals.
- Developed relationships with employers in order to promote job opportunities for clients.
- Collaborated with other service providers to ensure that clients receive comprehensive support services.
- Monitored client progress towards achieving career objectives through regular check-ins and follow-up activities.
- Managed case files for all program participants according to established protocols.
Eligibility Specialist
Scott County
Shakopee, MN
09.2016 - 02.2023
- Conducted interviews with applicants, explaining benefits process and which programs were available.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
- Coordinated with other departments to promote prompt processing of client applications.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Maintained positive working relationship with fellow staff and management.
University Instructor
South Dakota State University
Brookings, SD
08.2012 - 05.2017
- Formulated well-structured syllabus of course content to detail learning goals and expected outcomes.
- Adapted methods of instruction and classroom materials to address individual student needs.
- Maintained website containing schedule, syllabus, assignments and links to relevant sites.
- Used exams, quizzes and projects to assess how well students grasped learning material and concepts.
- Maintained student engagement through creative subject delivery and learning activities.
- Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
Education
ASCTH - Professional Coaching
Goal Imagery Institute
New York, NY08-2023
Master of Science - Environmental Sociology
South Dakota State University
Brookings, SD08.2018
Master of Arts - Sociology
Minnesota State University - Mankato
Mankato, MN12.2012
Bachelor of Science - Criminal Justice
Bemidji State University
Bemidji, MN05.2009
Skills
- Building Rapport
- Coaching Proficiency
- Motivational Techniques
- Client Needs Assessment
- Relationship Building
- Cultural Awareness
- Learning Outcome Alignment
- Client Records Management
Timeline
Career Navigator
Goodwill Easter Seals of Minnesota
03.2023 - Current
Eligibility Specialist
Scott County
09.2016 - 02.2023
University Instructor
South Dakota State University
08.2012 - 05.2017
ASCTH - Professional Coaching
Goal Imagery Institute
Master of Science - Environmental Sociology
South Dakota State University
Master of Arts - Sociology
Minnesota State University - Mankato
Bachelor of Science - Criminal Justice
Bemidji State University
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