Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhodia Smith

Oxon Hill,MD

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable with strong ability. Highly organized, proactive and punctual with team-oriented mentality.


Overview

5
5
years of professional experience

Work History

Roadside Assistance Technician

Cabhair Inc.
07.2024 - Current
  • Experienced with handling diverse roadside assistance tasks, from jump-starts, lockouts, tire services and gas deliveries. Utilizes technical knowledge and practical skills to deliver timely and effective solutions. Track record of maintaining calm under pressure and ensuring customer safety and satisfaction.
  • Assisted customers in stressful situations, providing empathetic support while addressing their immediate needs.
  • Prevented potential future breakdowns with proactive maintenance recommendations based on vehicle assessment findings.
  • Utilized advanced diagnostic tools to quickly identify and resolve complex automotive problems onsite.
  • Supported company goals by always prioritizing quality service over quantity of completed 25 calls per shift.

Abandoned Unit Officer

Revenue Authority Of Prince George's County
09.2022 - 10.2024
  • Safely operates government vehicle.
  • Identify and remove Abandoned Vehicles within Prince Georges County.
  • Responds to customers complaints.
  • Patrols city to detect compliance problems.
  • Patrols assigned areas of Prince Georges County and documents parking violation.
  • Arranges for tow of Abandoned Vehicles or illegally parked vehicles.
  • Performs other duties as assigned.

Unarmed Special Police Officer

General Security Consultant
05.2020 - 05.2023
  • Monitored and investigated suspicions persons , situations and unusual activities.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Observed patrons and customers to quickly address security situations.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Completed daily log and incidents reports to record security or loss prevention incidents.

Courier

DHL Express
07.2021 - 09.2022
  • Checked and secured package loads before deliveries.
  • Sorted shipments and scheduled routes to meet company standards and time requirements.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

Education

High School Diploma -

Ashworth College
Norcross, GA
01.2008

Skills

  • Experience in Leadership
  • Computer Skills
  • People Skills
  • Active Listening
  • Friendly, Positive Attitude
  • Organizational Skills
  • Good Work Ethic
  • Microsoft Office, Outlook
  • Customer Service
  • Reliable & Trustworthy
  • Team Building

Timeline

Roadside Assistance Technician

Cabhair Inc.
07.2024 - Current

Abandoned Unit Officer

Revenue Authority Of Prince George's County
09.2022 - 10.2024

Courier

DHL Express
07.2021 - 09.2022

Unarmed Special Police Officer

General Security Consultant
05.2020 - 05.2023

High School Diploma -

Ashworth College

Similar Profiles

CREATE PROFILE
Rhodia Smith