Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in [Language].
Overview
9
9
years of professional experience
Work History
Roadside Assistance Technician
C&D Towing
12.2022 - Current
Investigated customer complaints to identify cause of malfunctions.
Explained estimates and determined repair timelines to manage customer expectations.
Analyzed vehicle data using advanced diagnostic equipment.
HVAC Assistant
Universal Heating & Cooling
06.2015 - Current
Joined pipes or tubing to refrigerant and water sources to form a complete circuit.
Install, connect and adjust thermostats, humidistats, and timers.
Responded to emergency HVAC service requests promptly, finding swift resolutions.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Increased longevity of HVAC systems by performing preventive maintenance.
Hitch Professional
Uhaul Moving & Storage
05.2022 - 03.2023
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Managed customer accounts to secure customer satisfaction and repeat business.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Tow Truck Dispatcher at B & M Towing - Automotive Towing And Roadside AssistanceTow Truck Dispatcher at B & M Towing - Automotive Towing And Roadside Assistance