RHODNEY YOUNG

• Managed daily warehouse operations involving household goods, commercial property, and personal property, including receiving, inventory, storage, staging, loading, and delivery preparation.
• Coordinated moving crews, drivers, dispatchers, and customers to ensure accurate inventory, proper handling, and preparation for scheduled moves and deliveries.
• Supervised warehouse employees and moving crews, assigning workloads and training personnel on proper handling, safety, and operational procedures.
• Maintained accurate inventory records, tracking customer property from receiving and storage through retrieval and final delivery.
• Oversaw loading and unloading operations, ensuring protection and securement of furniture, boxes, and specialty items to minimize damage.
• Maintained a clean, secure, and organized facility while enforcing workplace safety procedures.

Coordinated monthly weekend events, overseeing setup, execution, and staff assignments to enhance participant experience.

• Collaborated with staff to develop engaging events and improve participation and attendance.
• Assisted with development and implementation of game-world concepts, rules, and event mechanics.
• Updated and maintained Microsoft Excel records and databases for 80+ players to ensure accurate tracking and accessibility of information.
• Managed organizational purchasing records and authorized purchases for staff and organizational activities.
• Managed petty cash and purchasing activity for organizational operations.

• Conducted occupational safety meetings, addressing employee questions and concerns on safety procedures and training to ensure compliance and understanding.
• Identified employee and operational noncompliance issues and collaborated with management to recommend corrective actions that enhanced safety standards.
• Facilitated onboarding and recurring training for new and returning employees.
• Worked across safety, human resources, operations, and transportation functions to support consistent company standards.
• Managed the company's quality assurance program, including on-site evaluations, internal audits, and customer surveys.
• Maintained organized records of vehicles, schedules, and employee activities to support efficient operations and compliance tracking.

• Coordinated dispatching, routing, and tracking for fleet of 50+ vehicles to ensure timely deliveries.
• Directed daily assignments for 65+ employees and contractor teams of 50+ to facilitate timely and efficient service execution.
• Managed transportation resources and personnel to adapt to changing schedules and service requirements.

• Transported household and commercial goods efficiently to ensure timely delivery at residential and commercial locations.
• Delivered exceptional customer service during moving and delivery processes to enhance customer satisfaction.
• Read and interpreted bills of lading, work orders, and assignment documentation to ensure accurate service completion.
• Performed vehicle inspections and ensured mechanical, safety, and emergency equipment met operational standards.