Rhonda Anderson
Harrodsburg,KY
Summary
Highly dependable Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
23
23
years of professional experience
Work History
Contribution Dues Processor
Kentucky Laborers Health And Welfare Fund
11.2013 - Current
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Supported 8-10 team members in their tasks, contributing to overall team success.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork within 24 hour turn around.
- Received and reviewed incoming documents and materials.
- Promoted digital banking solutions to enhance contractor experiences while minimizing costs related to traditional banking methods.
- Managed banking reconciliations and monthly balance sheet statements for 8 different entities.
- Adhered to policies, procedures and regulatory banking requirements.
- Managed business transactions, banking, and accounting processes for 100-150 contractors on monthly basis.
Salon Owner/Operator
Salon Jolie Massage & Hair Day Spa
04.2001 - 11.2013
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained clean, organized, and welcoming environment for 150 weekly clients and 8-12 staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
Medical Transcriptionist
21st Century Oncology
04.2002 - 04.2012
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Applied medical terminology related to provider-specific treatments and techniques.
- Documented patient medical histories, vitals and test results in electronic health records system.
- Maintained 97.8% accuracy rate for spelling and content.
Education
No Degree - Business Administration And Management
Kentucky Board Certified Nail Technician - Beauty
01.2021
Yearly required course studies to maintain State Licensing requirements.
Skills
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
- Data entry experience
- Multitasking and Organizing
- Critical Thinking
- Recordkeeping proficiency
- Document Management
- Proficient in Microsoft Excel
- Interpersonal Communication
- Document Control
- Positive Attitude
- Strong Work Ethic
- Punctual and Reliable
- Proficient in Microsoft Office
Timeline
Contribution Dues Processor - Kentucky Laborers Health And Welfare Fund
11.2013 - Current
Medical Transcriptionist - 21st Century Oncology
04.2002 - 04.2012
Salon Owner/Operator - Salon Jolie Massage & Hair Day Spa
04.2001 - 11.2013
Bluegrass Community And Technical College - No Degree, Business Administration And Management
Durham's Beauty School - Kentucky Board Certified Nail Technician, Beauty
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