Rhonda Baskwill

• Completed vault balancing, cash reports, variances, overdrafts, and addressed issues.
• Conducted regular audits to maintain the security of financial records, systems, and processes.
• Collaborated with senior management to develop strategic plans for improving branch performance and meeting targets.
• Maintained strong relationships with key clients by addressing their unique banking needs promptly and professionally.
• Fostered a positive work environment through team-building activities and open communication channels.
• Supervised and controlled branch activities according to bank policies to meet loan and deposit volume goals and for responsive customer service.
• Supported the development of junior staff members by providing ongoing feedback, guidance, and mentorship.
• Increased sales of financial products by conducting regular staff coaching sessions on cross-selling techniques.
• Oversaw branch staffing needs, including hiring decisions, scheduling, performance evaluations, and promotions or terminations when necessary.
• Executed branch marketing, advertising and bank promotions.
• Oversaw and maintained smooth communication between office and client.
• Enhanced employee productivity with thorough training in banking regulations, products, and services.
• Administered security emergency response plan reviews and revisions and monitored compliance with regulatory and fire prevention requirements.
• Ensured compliance with federal regulations by regularly reviewing procedures and updating documentation as needed.
• Identified performance shortcomings to develop and implement process solutions and developed action plans.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Maintained scheduling for main branch to keep shifts appropriately staffed.

Calling people with outstanding debts for multiple clients.

Human Resources Supervisor responsible for integrity testing, fingerprinting, benefits, payroll for 3 facilities. Facility Supervisor role for verification of Armored trucks entering the facility after their route was completed, communicating with customers calling information times of their shipment arrivals. Compiling reports from the each truck. Monitoring security of the facility from cameras.