Rhonda Beaudet RN, PMP
Otisfield,ME
Summary
Dedicated Registered Nurse with proven strengths in the areas of IT project management, clinical informatics, PMO management, business process and workflow analysis. Notable skills in customer service, systems development and support, database design, procedural documentation development, staff development, workflow, and problem analysis and resolution.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Workflow Developer/Test Script Project Lead
BayState Health
01.2023 - Current
- Worked with client SMEs to review/design clinical current and future state ambulatory workflows
- Designed/developed ambulatory clinical workflows for current and future state for Cerner/Oracle clinically driven revenue cycle implementation ; developed Visio workflows for review/approval
- Developed process for project team to design, review, and approve ambulatory and inpatient test scripts
- Customized 33 integrated test scripts and built all in Cerner/Oracle's test builder tool.
Behavioral Health Implementation Project Manager
Penn State/Holy Spirit Hospital
01.2022 - 12.2022
- Managed new implementation project of Cerner/Oracle Behavioral Health module including inpatient, ambulatory and partial hospitalization for legacy Cerner client
- Worked closely with project leads, SMEs, and IT application analysts to develop/approve future state workflows; obtain requirements; ensure appropriate build; assist with and coordinate training; design and implement test scripts; streamline go-live support.
Patient Billing IS Project Manager
Penn State/Holy Spirit Hospital
07.2020 - 12.2021
- Directed the implementation for transition of patient billing systems, Cerner INVISION (technical) and athenaIDX (professional) for acquired hospital from another health system
- Oversaw all work for associated third-party vendor systems (clearinghouse, payments, bad debt, etc.) including discovery/analysis, implementation, interface requirements, integration testing, end user training and go-live support.
EHR Selection Project Manager
Speare Memorial Hospital
12.2019 - 06.2020
- Developed project plan, charter, communication plan, and project objectives to ensure success of the selection; advanced project governance structure with steering and functional teams to gather current state, applications, integration/interfaces, functional requirements
- Participated in vendor demonstrations and reference calls/visits and came to consensus on final vendor recommendations to steering committee
- Generated total cost of ownership (TCO) to assist client in selection
- Presented final recommendations to steering committee to enable client to enter into informed contract negotiations.
Revenue Recovery Auditor
Regional West Health Services
08.2019 - 11.2019
- Devised process for tracking a large auditing project for A/R recovery due to flawed Cerner revenue cycle implementation; reviewed individual encounters to determine appropriate assignment of follow up to ensure maximum revenue recovery
- Utilized knowledge of Cerner business and clinical functionality to discover, document and help resolve issues in build, workflow or education processes found during encounter auditing; reported auditing results and issues to leadership.
Senior Management Consultant
Harris Health Systems
04.2019 - 10.2019
- Conducted a high-level assessment of the IT department focusing on evaluating the IT governance process, organizational resources and structure, leadership, funding, customer service, project management and IT strategic planning; interviewed 31 IT leaders and key stakeholders
- Presented final findings, recommendations, and three-phased roadmap to senior leadership team.
Senior Management Consultant
Penn State Health
06.2019 - 09.2019
- Conducted a high-level assessment of the IT department focusing on evaluating the IT governance process, organizational resources and structure, leadership, funding, customer service, project management and IT strategic planning; interviewed 33 IT leaders and key stakeholders
- Documented the IT current state capabilities and operations, including reviewing the current IT organizational structure identifying issues and concerns; assessed IT's capabilities and performance (both efficiency and effectiveness) relative to benchmarks
- Determined the desired future state of the IT ecosystem; identified gaps and opportunities; developed recommendations to remediate each identified gap and capitalize on each proposed opportunity; provided a prioritized and three-phased (30-90 days, 90-180 days, 180+ days) roadmap; presented final findings, recommendations, and three-phased roadmap to senior leadership team.
Senior Management Consultant
Contra Costa Health Services
03.2019 - 04.2019
- Devised a framework for implementation of recommendations from a recent IT assessment including project management, IT governance and clinical informatics
- Worked with the CMIO and CNIO to increase and amplify perspectives of physicians with regard to IT strategy and projects, including development of a formal clinical informatics-IT charter
- Developed CMIO, CNIO, CIO responsibility matrix to ensure roles were concurrent with industry standards.
Clinical Informaticist
Beebe Healthcare
01.2018 - 12.2018
- Provided day-to-day support for Cerner PowerChart including optimizations, development of Rx Station policies and procedures, training materials and end-user support
- Participated on a team to implement enhanced recovery after surgery (ERAS) program for colorectal patients
- The program won the client's 2018 annual quality and safety award
- Assisted with implementation of Cerner Meaningful Use Stage 3 project including design/build/testing of MU 3 elements and education of clinical staff
- Pharmacy System - participated in implementation of Acudose system replacement project with Cerner Rx Station system
- Participated in go-live support for PerfectServe, a new hospital-wide, secure, HIPAA compliant communication platform for providers, nursing, and ancillary departments.
Interim Director - Clinical Informatics
Beebe Healthcare
06.2017 - 01.2018
- Directed the activities of a team of clinical informatics and education staff focusing on adoption of clinical technology, electronic documentation processes, clinical education programs and curriculum to enhance clinical processes to measurably improve clinical quality, provider productivity, and staff satisfaction, along with meeting regulatory standards and other compliance requirements
- Worked closely with clinical, operational and IT leadership to implement and sustain acceptable protocols for care and compliance with standards of clinical practice
- Worked with IT leadership to develop improved process for EMR optimizations, prioritization and scheduling of requests and balance of staff workload
- Created and/or supervised the creation of clinical work documents, workflow processes, and education material.
Project Manager
Hanover Hospital
07.2016 - 06.2017
- Managed implementation of Pyxis system replacement project with Omnicell Pharmacy System which included medication dispensing cabinets hospital wide, controlled substance vault, carousel integration, HL7 interfaces, applications, build/test, workflows, training, and related construction needs
- Led the implementation of MEDITECH upgrade to ensure compliance with Meaningful Use Stage 3 and other regulatory guidelines including project planning, parallel run/functionality testing, integration testing, training, and go-live support.
Project Manager/Business Analyst
University of Maryland Medical System
03.2016 - 06.2016
- Provided strategic planning and process improvement initiatives to determine readiness of outpatient/inpatient departments for decentralized scanning implementation including current/future states and gap analyses
- Developed complete process and tools for roll out of decentralized scanning including department assessment, workflows, project plan, management checklist, timelines, roles/responsibilities, infrastructure impact, policies/procedures, training model and support model.
Project Manager/Business Analyst
IntegraMed
01.2014 - 01.2016
- Led the clinical and practice management analysis of all current state process workflows and included 15 fertility practices across the United States
- The resulting deliverable was the documentation of 27 clinical workflows and 28 practice management workflows in Visio swim lanes including role/responsibility and information technology application being used
- Collaborated with stakeholders to develop and document 68 future state clinical and practice management process workflows
- This work included the potential infusion of new technologies such as e-signature, document management, bar-coding, chain of custody tracking, patient check-in kiosks, and patient portal integration
- Served as project manager for eSignature project
- Work included application requirement gathering, identification of integration to key application, vendor evaluation and pricing models
- As the lead clinical consultant, assist with the development of new web-based application to electronically generate all charges from proprietary EMR and send to practice management system for billing
- Responsibilities included: UI prototyping for all new screens, clinical ordering/results process, design of charge capture transaction tables, electronic encounter form design, verification process, required business rules, HL7 mapping, configuration, training planning and implementation and go-live support
- Served as project manager and technical subject matter expert for cryopreservation inventory and billing system project
- Work included evaluation of practice business processes, assessment of data elements, conversion strategy development, preparation, and specifications for converting data from source system to the target system, management of data cleansing, conversion and validation, training plan development and implementation, user acceptance testing, and go-live support
- Served as clinical lead for PGD test result integration project
- Work included the assessment of preimplantation genetic diagnosis (PGD) laboratory testing workflow processes and the design of several electronic integration models
- Served as business analyst for existing cryopreservation inventory and billing system
- Work included evaluation of business processes, gap analysis, working with users to identify, model and document requirements, development of user stories, acting as liaison between users and the development team, testing and validation and documentation of release notes.
PMO/Project Manager/Systems Analyst RN - Information Services
Central Maine Healthcare
12.2006 - 12.2013
- PMO - leadership and support of hospital system PMO function, including the project review committee to determine/define new project requests' scope and technical requirements
- Managed and enhanced PMO projects database and CIO and PMO director reporting requirements
- Database Administrator - developed, managed and maintained multiple small to medium MS Access and SQL databases for various customer needs
- Integrated Training - managed and coordinated all training and training materials (including HealthStream) for Cerner advanced clinicals and revenue cycle applications, for a large implementation project
- This project impacted all departments and included training for over 3,500 employees across a broad geographical area
- CPOE Database - managed and enhanced MS Access database to collate CPOE data from Cerner Millennium for reporting
- Analyzed and reported CPOE performance by physician
- These detailed reports were used as physician education early on to establish a common understanding and baseline and eventually to educate on compensation
- Common Cents GemServe - implemented MICROS based patient room service system for a 250-bed tertiary care facility starting from RFP, software vendor selection process to software/hardware implementation including kitchen display system
- Embla Enterprise - added current sleep lab system to network with the addition of hardware and software for integrated business management to maintain and manage comprehensive patient records efficiently, schedule appointments and track referrals, patients and clinical outcomes
- Analyzed and developed integration interfaces that standardized quality metrics from Cerner, Surgical Information System (SIS) which fed into MIDAS+ to streamline quality reporting
- This project included working at the data element level
- Talyst AutoSplit 340b - 340B software/interface implementation to automatically monitor data from pharmacy and hospital information systems and wholesale vendors and create replenishment orders based on eligible 340B transactions
- Cerner Encoder/Grouper by Optum - integration of real-time medical coding into Cerner Millennium to increase revenue capture, accelerate cash flow and reduce administrative costs
- Cerner Provision Document Imaging - implementation of CPDI batch capture for HIM medical records including cataloging of current documentation, barcoding, document distribution to Cerner EMR and process improvement
- Also included registration single document capture
- OBTraceVue - upgrade from one facility to three networked facilities including setup, implementation and end-user training development
- Centricity EMR Merge - analyst supporting merger of two Centricity databases including data cleanup/ synchronization between source and destination databases, testing, patient chart merges and implementation support.
Health/Nutrition Manager
Head Start/Early Head Start
08.1997 - 12.2006
Registered Nurse
Western Maine Pediatrics
03.1994 - 07.1997
Pediatric Registered Nurse
Central Maine Healthcare
01.1993 - 03.1994
Registered Nurse
Stephen's Memorial Hospital
06.1992 - 01.1993
Education
Associate of Science - Nursing Science
Maine College of Health Professions
Lewiston, ME05.1992
Skills
- Administered system/workflow design, build, testing, training, and implementation of Millennium Behavioral Health solution for legacy Cerner client
- Managed hospital acquisition transition of revenue cycle applications athenaIDX and Cerner INVISION to new healthcare system, including all third-party vendors to support revenue cycle
- Initiated and managed EHR select process: charter, governance, steering committee, vendor demonstrations and reference calls to deliver final vendor recommendations to steering committee
- Analyzed and documented numerous complex workflows to develop future state for new EMR Efforts focused on frontdesk processes, ie, registration and scheduling, clinical processes, as well as back-office processes, eg, billing
- Instrumental in design, build, testing and implementation of a web-BAS
- Clinical informatics experience in workflow analysis, process improvement, design, build, testing, training and optimization
- Developed new request process for custom patient education additions to Cerner including policies, procedures, templates, and tracking system to ensure monitoring of best practice, ownership, and annual review for current practice, and to reduce variation in care at discharge
- Led process redesign project for clinical orientation of new hires to increase efficiency and align skills with clinical documentation
- Project Management
- Project Planning
- Project tracking
- Stakeholder Communications
- Work flow planning
- Risk Management
- Scope Management
About Huntzinger Management Group
Huntzinger provides IT Advisory, Implementation and Staff Augmentation services to the healthcare industry. Our consultants have deep healthcare experience with expertise to assist our clients in improving their IT performance. For more information, visit http://www.huntzingergroup.com.
Consultant At A Glance
30+ years of clinical experience as Registered Nurse; 15+ years in project management, clinical care, and healthcare IT; 10+ years Cerner, Extensive healthcare, clinical and information technology project, and team leadership experience, Broad expertise in clinical informatics, workflow design, build, testing, training, and optimization, Well versed in PMO development, methodology and facilitation of multiple applications across many disciplines, Active Maine RN License, PMP Certification, Associates Degree Nursing, Central Maine Medical Center School of Nursing - Lewiston, ME
Personal Information
Title: Senior Management Consultant
Certification
- Licensed Registered Nurse - 32 years
- PMP - Project Management Professional
Timeline
Workflow Developer/Test Script Project Lead
BayState Health
01.2023 - Current
Behavioral Health Implementation Project Manager
Penn State/Holy Spirit Hospital
01.2022 - 12.2022
Patient Billing IS Project Manager
Penn State/Holy Spirit Hospital
07.2020 - 12.2021
EHR Selection Project Manager
Speare Memorial Hospital
12.2019 - 06.2020
Revenue Recovery Auditor
Regional West Health Services
08.2019 - 11.2019
Senior Management Consultant
Penn State Health
06.2019 - 09.2019
Senior Management Consultant
Harris Health Systems
04.2019 - 10.2019
Senior Management Consultant
Contra Costa Health Services
03.2019 - 04.2019
Clinical Informaticist
Beebe Healthcare
01.2018 - 12.2018
Interim Director - Clinical Informatics
Beebe Healthcare
06.2017 - 01.2018
Project Manager
Hanover Hospital
07.2016 - 06.2017
Project Manager/Business Analyst
University of Maryland Medical System
03.2016 - 06.2016
Project Manager/Business Analyst
IntegraMed
01.2014 - 01.2016
PMO/Project Manager/Systems Analyst RN - Information Services
Central Maine Healthcare
12.2006 - 12.2013
Health/Nutrition Manager
Head Start/Early Head Start
08.1997 - 12.2006
Registered Nurse
Western Maine Pediatrics
03.1994 - 07.1997
Pediatric Registered Nurse
Central Maine Healthcare
01.1993 - 03.1994
Registered Nurse
Stephen's Memorial Hospital
06.1992 - 01.1993
Associate of Science - Nursing Science
Maine College of Health Professions
- Licensed Registered Nurse - 32 years
- PMP - Project Management Professional
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