Rhonda Benefield, CCMA
Centre,AL
Summary
Clinical Medical Assistant and Phlebotomist, nationally certified by The National Association for Health Professionals. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Attendant
Special Operations Group
Yuma, AZ
08.2021 - Current
- (Seasonal position) Maintained cleanliness and orderliness of facilities, ensuring a welcoming environment.
- Monitored and reported any maintenance or safety issues to management promptly.
- Coordinated with team members to manage peak times efficiently.
- Performed routine checks to ensure equipment and facilities were in good working condition.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Emergency Response Team for the wildfire season in California. We set up and maintain mobile sleepers in base camps for Cal Fire and forestry services.
Team Leader
Roper Corporation
La Fayette, GA
07.2023 - 07.2024
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Analyzed key performance indicators to identify effective strategies.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Facilitated training sessions for new employees on company policies and procedures.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Managed conflict resolution within the team to maintain a positive work environment.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Delegated daily tasks to team members to optimize group productivity.
Inspector in Quality Assurance and Quality Control
Model Tees
Centre, AL
05.2016 - 02.2021
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Monitored quality control of products prior to serving.
- Inspected printed material for quality control purposes.
- Inspect finished product for quality control purposes.
- Identified defective items using established quality control processes.
Certified Nursing Assistant
Cherokee County Health and Rehabilitation Center
Centre, AL
10.2012 - 04.2014
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Documented activities and recorded information in EMR system.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Communicated with patients with compassion while keeping medical information private.
- Practiced person-centered care for residents in an Alzheimer's unit to provide the best comfort and care without provoking combative behavior
Education
Certificate - Clinical Medical Assistant
Core Medical Training Center
Oxford, AL01-2025
Certificate - Emergency Medical Technician Basic
Gadsden State Community College
Gadsden, AL08-2011
Skills
- HIPAA compliance
- Patient documentation
- Sample collection procedures
- Blood pressure measurement
- Team collaboration
- Order of draw
- Proper EKG technique and placement
- Manual and digital vital signs
- Injections (Intradermal, Intramuscular, Subcutaneous,)
- Straight Stick (Vacutainer)
- Butterfly/ Wingtip Collection
- Finger Stick
- Proper Tourniquet tying
Certification
- CPR Certification, American Red Cross (2024)
- Clinical Medical Assistant Certification, NAHP (2025)
- Phlebotomy Technician Certification, NAHP (2024)
Timeline
Team Leader
Roper Corporation
07.2023 - 07.2024
Attendant
Special Operations Group
08.2021 - Current
Inspector in Quality Assurance and Quality Control
Model Tees
05.2016 - 02.2021
Certified Nursing Assistant
Cherokee County Health and Rehabilitation Center
10.2012 - 04.2014
Certificate - Clinical Medical Assistant
Core Medical Training Center
Certificate - Emergency Medical Technician Basic
Gadsden State Community College