Rhonda Black
Vancouver,WA
Summary
Dedicated Visual Merchandising Leader with over 10 years of experience in elevating visual standards, collaboration, creativity, and team development. Proven track record in executing product launches, managing visual merchandising projects, and leading teams to exceed sales goals.
Overview
15
15
years of professional experience
Work History
Visual Producer
Nike
10.2023 - 07.2024
- Planned seasonal assortments and executed build-out and delivery of Nike Global’s Seasonal digital directive.
- Developed and implemented market strategies for Women’s business.
- Delivered directive us for in-store execution for the Paris Olympics
- Created and distributed project briefs for all ongoing initiatives.
Visual Merchandiser
Target
04.2021 - 10.2023
- Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Consecutively achieved exceeding annual sales and KPI goals.
Visual Merchandising Team Lead
Adidas
07.2018 - 04.2021
- Trained team members on brand retail standards.
- Monitored best-sellers and stock levels, ensuring optimal visual merchandising.
- Executed new product load-ins and led visual merchandise walks with corporate teams.
- Collaborated with back-of-house teams to ensure product flow and timely transitions.
- Provided on-the-spot coaching and customer service.
Assistant Store Manager
Rue 21
02.2017 - 07.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Sales Associate
Old Navy
09.2013 - 10.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Patient Service Representative
The Vancouver Clinic
11.2009 - 09.2013
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Scheduled appointments and managed patient check-ins.
- Provided customer service and training in medical terminology and coding.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Education
High School Diploma -
Ridgefield High School
Ridgefield, WA06.2009
Skills
- Relationship Building
- Teamwork and Collaboration
- Project Oversight
- Project Management
- Deadline Management
- Work Planning and Prioritization
- Product Knowledge
- Assortment Planning
- Digital Merchandising
- Management
Additional Information
References:
Nicki Ross 414-429-0714
David Parry 206-455-3275
Vanessa Van Staden 503-858-8985
Timeline
Visual Producer
Nike
10.2023 - 07.2024
Visual Merchandiser
Target
04.2021 - 10.2023
Visual Merchandising Team Lead
Adidas
07.2018 - 04.2021
Assistant Store Manager
Rue 21
02.2017 - 07.2018
Sales Associate
Old Navy
09.2013 - 10.2015
Patient Service Representative
The Vancouver Clinic
11.2009 - 09.2013
High School Diploma -
Ridgefield High School