Rhonda Carpenter
IT Professional
Meridian,ID
Summary
Proficient IT Professional with over thirty years of experience developing, monitoring, and maintaining software and hardware solutions to meet business goals. Proven track record of transforming business and technical requirements into quality business applications, policies, and products that meet customer expectations within budget. Offering excellent communication and team collaboration skills.
Overview
33
33
years of professional experience
Work History
Software Engineer III
Idaho Department Of Correction
Boise, ID
08.2015 - Current
- Worked with software development and testing team members to design and develop robust solutions to meet business requirements for functionality, scalability and performance.
- Collaborated with project manager to define solution requirements, accounting for applicable development variables.
- Used agile methodologies and development best practices to enhance product development. Participated in daily scrums, four week sprints, and sprint reviews to release continuous incremental product improvements.
- Developed web-based applications to interface with an offender management database. Used SPL routines to store and retrieve data collected and generate reports.
IT Quality Assurance Analyst
Idaho Department Of Correction
Boise, ID
02.2013 - 08.2015
- Created and achieved product quality objectives and met product specifications.
- Analyzed and tested different builds to identify, trace and help resolve bugs.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Technology Coordinator /Network Administrator
Cole Valley Christian Schools
Boise, ID
07.2001 - 06.2012
- Assessed, purchased and installed new technology. Developed and implemented technology training, and provided front-line support to over 80 staff members.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Negotiated and managed contracts with third party vendors for network maintenance services, training courses, and hardware installations.
Program Manager
Extended Systems, Inc
Boise, ID
05.1998 - 07.2001
- Facilitated smooth and efficient product releases by collaborating cross-functionally across departments,
- Designed, developed, and executed test and usability strategies for new software and hardware products.
Development Engineer
Extended Systems, Inc
Boise, ID
07.1988 - 05.1998
- Supported existing products, and investigated, designed, developed, tested, and released quality products that met business needs.
- Collaborated with users to determine requirements, produce technical documentation, and identify problems.
- Responded to technical concerns quickly and effectively devised solutions.
Education
Bachelor of Science - Computer Science
Oregon State University
Corvallis, OR06.1988
Skills
- Programming Procedures
- Testing & Quality Assurance
- Agile/Scrum Methodology
- Data Storage and Retrieval
- Strong Interpersonal and Communication Skills
- Teamwork and Collaboration
- Analytical Thinking and Problem Solving
- Time Management and Organization
- Attention to Detail
Certificates and Training
Professional Scrum Master
Leadership 100 and 200 Classes through Boise State University
Timeline
Software Engineer III
Idaho Department Of Correction
08.2015 - Current
IT Quality Assurance Analyst
Idaho Department Of Correction
02.2013 - 08.2015
Technology Coordinator /Network Administrator
Cole Valley Christian Schools
07.2001 - 06.2012
Program Manager
Extended Systems, Inc
05.1998 - 07.2001
Development Engineer
Extended Systems, Inc
07.1988 - 05.1998
Bachelor of Science - Computer Science
Oregon State University
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