Rhonda Champion
Inglewood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Executive Assistant
City of Hope
05.2019 - 11.2025
- Support SVP, VP, and Executive Director (Informatics, Research and Clinical Systems)
- Coordinated appointments and meetings for SVP, VP, and Executive Director to optimize time management and streamline communication.
- Arranged domestic and international travel for executives, coordinating schedules and itineraries to support business needs.
- Served as liaison between internal and external stakeholders, facilitating effective collaboration and information flow.
- Meeting Coordinator
- Event Planning: internal and external events for leadership and collaborating partners.
- Document Preparation: editing, proofreading, report presentations, and other documents.
- Project Management
- Maintaining confidentiality i.e. maintaining patient and organizational information (HIPPA)
- Tracked budget and expenses related to executives, ensuring adherence to financial guidelines and supporting resource allocation.
- Policy and Compliance Support
- Health System liaison: point of contact for staff regarding inquiries/issues to appropriate personnel
Sr. Administrative Assistant
Custard Insurance Adjusters
11.2015 - 02.2018
- Processed monthly billing to ensure timely and accurate invoicing.
- Analyzed billing techniques to enhance efficiency.
- Maintained filing system to support organization and retrieval of documents.
- Procured necessary supplies to ensure smooth office operations.
- Perform general office duties.
- Transcribe sworn testimony.
Intake Specialist
Kaiser Permanente
06.2015 - 07.2015
- Monitored patient care orders, eligibility, and status changes to facilitate appropriate care transitions.
- Reviewed and processed care coordination to ensure timely patient support.
- Communicated with patients and families to clarify home health processes and address concerns.
- Ensured compliance with daily quotas, HIPAA regulations, and privacy laws to protect patient information.
- Manage confidential information destruction.
- Perform general office duties.
HR Coordinator
UTI College
08.2014 - 10.2014
- Communicated directly with campus president to discuss strategic initiatives.
- Conducted new hire training for IT and benefits, facilitating smooth onboarding experience.
- Processed workers' compensation, disability, and new hire and termination claims, ensuring compliance with policies.
- Managed calendaring, travel arrangements, and event planning to support executive operations.
- Manage reception and general office duties.
Administrative Assistant II
Raytheon
02.2011 - 02.2014
- Contracted for a project with the Federal Aviation Administration
- Partnered with air traffic managers to enhance training effectiveness in retention and data processing.
- Completed comprehensive training for national facilities at the Federal Aviation Administration.
- Ensured compliance with company and federal regulations to support operational integrity.
- Maintained and organized national tracking system results to facilitate data accessibility.
- Perform general office duties.
Sr. Administrative Assistant
AIG
05.2008 - 11.2008
- Report directly to VP, Sales, and Marketing
- Coordinated daily calendar and travel arrangements to optimize executive schedule.
- Cultivated professional relationships with customers to enhance satisfaction.
- Created PowerPoint presentations to support marketing and sales initiatives.
- Conduct research into potential clientele portfolios.
- Compiled and verified materials for bidding processes to ensure compliance and competitiveness.
- Perform general office duties.
Assistant Office Manager
Integrated Healthcare Association
02.2007 - 02.2008
- Report to Office Manager and Program Director
- Managed vendor contracts and coordinated event planning to ensure successful execution.
- Schedule Board of Director meetings and prepare meeting materials.
- Collaborated on special projects and events to support organizational goals.
- Maintain monthly minutes and calendar for committees.
- Performed general office duties to maintain efficient office operations.
- Arranged travel logistics for business trips, including flights and accommodations.
Sr. Administrative Assistant
Aetna
08.2003 - 02.2007
- Direct Report to Regional Manager and his direct reports
- Managed daily operations and maintained office equipment to ensure smooth workflow.
- Executed new hire procedures to facilitate IT setup and system access.
- Coordinated travel arrangements for team members, securing flights and accommodations to facilitate business travel.
- Controlled release of proprietary and confidential information to protect client data integrity.
- Post open positions per HR policies and procedure
- Manage/Coordinate records retention and storage.
- Coordinate the underwriting process and prepare a new business packet.
- Purchase supplies
- Perform general office duties.
Education
Bachelor of Science - Healthcare Administration and Policy
Arizona State University
06.2027
Certificate - Public Policy
Arizona State University
01.2026
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UTI College
10.2014
Skills
- Calendar management and scheduling
- Accounts payable and receivable
- Minute taking and documentation
- Operations management
- Records organization and retention
- Adaptive learning strategies
- Event planning and coordination
- Training and development facilitation
- Lotus Notes proficiency
- Word processing skills
- Travel coordination and logistics
- Project coordination and oversight
- Microsoft Office proficiency
- PeopleSoft expertise
- Project management methodologies
- Outlook email management
- Internet research techniques
- Concur travel management system
- Microsoft Teams collaboration
- Human resources management
- Egencia travel solutions
- Zoom video conferencing skills
- Problem solving skills
- Remote work proficiency
- Meticulous attention to detail
Timeline
Executive Assistant
City of Hope
05.2019 - 11.2025
Sr. Administrative Assistant
Custard Insurance Adjusters
11.2015 - 02.2018
Intake Specialist
Kaiser Permanente
06.2015 - 07.2015
HR Coordinator
UTI College
08.2014 - 10.2014
Administrative Assistant II
Raytheon
02.2011 - 02.2014
Sr. Administrative Assistant
AIG
05.2008 - 11.2008
Assistant Office Manager
Integrated Healthcare Association
02.2007 - 02.2008
Sr. Administrative Assistant
Aetna
08.2003 - 02.2007
Bachelor of Science - Healthcare Administration and Policy
Arizona State University
Certificate - Public Policy
Arizona State University
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UTI College