Rhonda Chapman
Spokane
Summary
Dynamic security professional with extensive experience at Grand Events Management, excelling in crowd control and access management. Proven ability to enhance safety through proactive risk assessments and effective communication. Recognized for reducing incidents of theft and ensuring a welcoming atmosphere while maintaining strict security protocols. Skilled in operating security equipment and responding swiftly to emergencies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Event Security Guard
Grand Events Management
08.2022 - Current
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Supported successful events by collaborating closely with other team members to address all aspects of security management efficiently.
- Facilitated smooth traffic flow around the event area by directing vehicles and pedestrians according to established protocols.
Security Officer
Contemporary Services Corporation
01.2018 - 04.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Security Officer
Allied Universal Security Services
06.2014 - 04.2023
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Education
Spokane Community College
Spokane, WA06-2009
Skills
- Crowd control
- Security equipment operation
- Access control
- Radio communication
Certification
Washington State Traffic Control Flagger Certification
Timeline
Event Security Guard
Grand Events Management
08.2022 - Current
Security Officer
Contemporary Services Corporation
01.2018 - 04.2023
Security Officer
Allied Universal Security Services
06.2014 - 04.2023
Spokane Community College
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