Rhonda Collins

Led daily correctional healthcare operations, maintaining regulatory and policy compliance * Managed contracts to advance the healthcare system’s strategic objectives * Analyzed operational data to identify and implement efficiencies in healthcare delivery * Maintained a clinical quality indicator pass rate above 90% for two consecutive years * Achieved American Correctional Association Accreditation for 2024 * Maintained fewer than two patient grievances per month * Developed communication strategies to promote transparency and support continuous improvement across departments * Recruited, hired, and trained staff

Entrepreneur committed to expanding access to healthy food options in food deserts

Developed and implemented Medicaid policy initiatives to enhance program efficiency * Reviewed legislative proposals impacting clinical policy for program impact determination * Led stakeholder meetings to collect input and feedback on proposed policy changes * Developed comprehensive reports and provided recommendations for policy revisions using data analysis * Researched and published Indiana Medicaid clinical policy related to fee-for-service impacts * Built clinical teams to support RFP processes and implemented prior authorization and utilization management protocols * Oversaw Fee-for-Service vendor efforts to obtain URAC accreditation * Led COVID-19 public health emergency preparedness by developing dashboards, implementing provider reimbursement codes, establishing pay-for-outcomes withholds, and securing federal matching funds for vaccine counseling under the EPSTD benefit

Widely recognized as the most effective Case Manager Consultant in recent years

Oversaw four regional FQHC integrated ambulatory care clinics * Secured grant funding to support clinical health initiatives * Achieved diabetes certification and fulfilled HRSA requirements in 2019 * Implemented quality improvement initiatives that enhanced patient care and safety outcomes

Experienced in complex care management for members enrolled in Medicaid programs * Managed the Ambetter Marketplace insurance plan for the State of IN * Chosen as the Case Manager representative responsible for hosting Governor E. Holcomb

Case managed a 27-bed surgical unit for patients requiring complex treatments and therapies * Charge and staff nurse

Implemented data collection processes, validating accuracy and consistency across five clinical study sites * Participated in the IRB submission processes