Summary
Work History
Education
Skills
Honorsandawards
Nonclinicalexperience
Licenseeducationcertification
Generic
Rhonda Fisette

Rhonda Fisette

Spokane,WA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.

Work History

Health and Wellness Director

Brookdale Park Place Retirement Community
Spokane, WA
03.2024 - 07.2024
  • Implemented and directed clinical services and operations to deliver competent, quality care.
  • Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
  • Evaluated staff performance and prepared accurate reports detailing.
  • Implemented changes needed to correct deficiencies found during government inspections.

Director of Nursing

Life Care Center of America - Alderwood SNF
Spokane, WA
03.2023 - 03.2024
  • Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
  • Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
  • Conducted performance evaluations for all nursing staff members.
  • Analyzed trends in patient care activities.
  • Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.

Registered Nurse - Clinical Manager and QA

Centerwell Home Health
Liberty Lake, WA
05.2017 - 03.2023
  • Staff Development, onboarding new hires, supervisory visits on site
  • QA, QAPI, CMS, STAR
  • Facilitated Fall and Acute Care Hospitalization Committee
  • Direct Case Conference Meetings for CMS outcomes and PDGM guidelines
  • Provides care management services to patients who require interventions post-acute hospitalization such as home health services, hospice services or long-term care placement.
  • Developed policies and procedures for nursing staff to ensure compliance with regulatory standards.
  • Gained strong leadership skills by managing projects from start to finish.
  • Developed and maintained courteous and effective working relationships.

Registered Nurse - Contract Infection Control & Staff Development

Life Care of America- Alderwood SNF
Spokane, WA
03.2021 - 09.2021
  • COVID-19 education, infection control practices and administration of the COVID Vaccine
  • Management duties included night shift education and management of infection control.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.

Administrative Director of Nursing

Touchmark Home Health
Spokane
09.2016 - 03.2021
  • Responsible for the management and oversight of Home Health and Home Care patients
  • Collaborated with and prioritized patient needs within Touchmark Community
  • Provided educational seminars to promote home health resources, to improve senior care experience.

Education

Associate of Arts - Nursing

Spokane Community College
06.1990

Skills

  • Clinical Leadership
  • Interdisciplinary Collaboration
  • Interpersonal Communication
  • Delegation and Motivation
  • Team building
  • Teamwork and Collaboration
  • Quality Improvement
  • Staff Development
  • Clinical Supervision
  • Clinical Documentation
  • Healthcare regulations

Honorsandawards

Centerwell Home Health Award 2023

  • Touchstone Gold Coin Award for outstanding performance and lasting contribution.

Nonclinicalexperience

  • Meals on Wheels
  • Blessing Under the Bridge
  • Alcohol Addiction Awareness

Licenseeducationcertification

Washington RN License, American Heart Association CPR, Associate of Arts - Nursing, Spokane Community College, 09/1986, 06/1990

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Rhonda Fisette