Summary
Overview
Work History
Skills
Timeline
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Rhonda Fisher

Gloucester City,NJ

Summary

Dynamic and detail-oriented professional with extensive experience at Walmart, excelling in stocking shelves and maintaining inventory accuracy. Proven ability to enhance customer satisfaction through exceptional service and efficient product restocking. Skilled in pallet jack operation and adept at fostering a collaborative work environment, ensuring optimal store readiness and a positive shopping experience.

Overview

21
21
years of professional experience

Work History

Overnight Stocker

Walmart
Audubon, NJ
11.2020 - 01.2025
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Bus Aide

Holcomb Bus Service
Camden, NJ
05.2019 - 10.2020
  • Helped students with physical and mental disabilities to board, disembark and ride bus.
  • Supervised students and maintained discipline on bus to reduce driver distraction.
  • Liaised with bus driver to conduct emergency evacuation drills.
  • Documented disciplinary and behavioral incidents in tailored reports.
  • Executed emergency response by employing established protocols and medical guidelines.
  • Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
  • Assisted with safe and efficient boarding of all bus passengers.
  • Assisted in evacuation drills for students, ensuring their understanding of proper bus exit procedures during emergencies.

Guest Room Attendant

Borgata
Atlantic City, New Jersey
03.2004 - 03.2019
  • Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
  • Inspected rooms to confirm adherence to department standards.
  • Inspected rooms to identify and address maintenance issues, improving overall guest experience.
  • Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
  • Maintained inventory of linens, towels, and amenities to ensure consistent quality and availability.
  • Contributed to the achievement of department goals by consistently meeting or exceeding assigned quotas for daily cleanings.
  • Reported damages, disturbances and shortcomings to supervisor.
  • Adhered strictly to hygiene protocols when handling laundry items, preventing cross-contamination between clean and soiled materials.
  • Replenished guest room water glasses, toiletries, and paper products.
  • Exercised politeness and discretion when dealing with guests and guest property.
  • Streamlined room preparation process, ensuring timely availability for new guests.
  • Assisted housekeeping team in achieving high cleanliness standards for all guest rooms.
  • Collaborated with front desk staff to communicate room statuses, enhancing customer service efficiency.
  • Received positive feedback from guests regarding attention to detail and cleanliness of rooms.
  • Provided exceptional turn down service for VIP guests, creating memorable stay experiences.

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Customer service

Timeline

Overnight Stocker

Walmart
11.2020 - 01.2025

Bus Aide

Holcomb Bus Service
05.2019 - 10.2020

Guest Room Attendant

Borgata
03.2004 - 03.2019

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Rhonda Fisher