Rhonda Guthrie
Bronx,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Parent Coordinator
Promise Academy Charter School
Manhattan, NY
03.2026 - Current
- Facilitate communication between parents and school administration to enhance engagement, addressing concerns and provide resources.
- Coordinate parent workshops and events to promote community involvement.
- Coordinate parent-teacher conferences, ensuring seamless scheduling and productive meetings focused on student success.
- Managed daily attendance records for scholars, assisted with parent document requests, and coordinated dismissal and bus transportation processes.
- Maintain and organize student and family records while ensuring strict confidentiality of sensitive information
- Coordinate meetings, events, and appointments, supporting school administration and improving scheduling efficiency
- Managed high-volume email correspondence to ensure timely responses and maintain effective communication.
Receptionist
Harlem Children's Zone
Manhattan, NY
03.2023 - Current
- Efficiently routes high-volume calls and relevant information to appropriate parties, ensuring smooth communication flow and reducing wait times for callers.
- Provides accurate and timely program-related information to visitors and callers, enhancing visitor satisfaction and clarity.
- Performs administrative duties such as document preparation, photocopying, faxing, mailing, and filing, and ordering supplies, contributing to improved office efficiency.
- Manages incoming mail and deliveries, sorting and distributing to relevant departments, streamlining communication and ensuring timely document receipt.
- Assists with the setup, coordination, and execution of school events, contributing to successful events that meet organizational goals.
- Coordinates space allocation based on scheduling requests, ensuring availability and proper setup, optimizing space usage and ensuring smooth transitions.
- Monitors office supplies inventory, place orders, and verify receipt, maintaining adequate stock levels and minimizing shortages.
Bank Teller
Apple Bank for Savings
Bronx, NY
03.2022 - 03.2023
- Processed various bank transactions and account services while maintaining confidentiality of sensitive information, ensuring secure and accurate processing of client data and compliance with regulations.
- Provided positive and professional experiences for new and returning customers by addressing their needs and concerns, resulting in improved customer retention and satisfaction.
- Utilized computer programs and office machinery, including printers, scanners, and copiers, to perform daily office tasks, enhancing efficiency and streamlining workflows.
Intern - Charles Grannum DMD
Clinton Hill Dental
Brooklyn, NY
07.2019 - 08.2019
- Assisted with administrative duties in relation to dental procedures in addition to set up for office meetings, gaining hands-on experience and contributing to smooth facility operations.
- Assisted in maintaining patients' dental health during procedures, ensuring effective care and improving patient satisfaction.
- Supported the dental team in the preparation and installation of dental implants, contributing to successful outcomes and positive patient results.
Office Assistant
SUNY New Paltz: Admissions Office
New Paltz, NY
09.2018 - 04.2019
- Handled data entry using computer programs and software, ensuring accurate and timely input to improve office efficiency.
- Filed folders in alphabetical order and maintained organized file cabinets, streamlining file retrieval and enhancing workflow.
- Assisted students with their inquiries and questions, providing helpful information and improving the overall student experience.
Education
Bachelor of Arts - Biology & Black Studies
The State University of New York At New Paltz
2021
Skills
- Soft skills: Organizational, time management, adaptability, leadership, public speaking, active listening, decision-making
- Hard skills: Scheduling, record keeping, bookkeeping, multi-line phone operation, data entry, front desk reception, client relations
- Technical skills: Microsoft Office Suite: (Word, PowerPoint, Excel, Outlook, Teams), GSuite, Slack, Zoom, PC proficiency
Timeline
Parent Coordinator
Promise Academy Charter School
03.2026 - Current
Receptionist
Harlem Children's Zone
03.2023 - Current
Bank Teller
Apple Bank for Savings
03.2022 - 03.2023
Intern - Charles Grannum DMD
Clinton Hill Dental
07.2019 - 08.2019
Office Assistant
SUNY New Paltz: Admissions Office
09.2018 - 04.2019
Bachelor of Arts - Biology & Black Studies
The State University of New York At New Paltz