Summary
Overview
Work History
Education
Skills
Timeline
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RHONDA INGRAM

Raleigh,NC

Summary

Highly efficient Process Guide well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

2
2
years of professional experience

Work History

Amazon Associate

Amazon -RDU1
11.2021 - Current
  • Promoted learning ambassador for the ship dock department
  • Consistently met production requirements of the role in the ship dock
  • Supported associates through analytical deep diving to drive maximum efficiency in staffing and process management
  • Assisted as a quality coach (D.E.A) for the department / process guide (assisted PA’s & AMs with tasks)
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Trained and supervised new employees to apply best practices and comply with safety procedures and regulations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

AMAZON Delivery Driver

Invictus Logistics
  • Delivered packages securely to customers, ensuring timelessly delivery through the routes provided daily
  • Completed routes in the allotted time while ensuring safety
  • Loaded truck and properly secured packages to prevent damage during transportation
  • Consistently met production requirements

Customer Service Associate

Chime Solutions
  • Inbound and outbound calls assisting with Annual Enrollment for Health Insurance

Education

Diploma - Massage Therapy

Miller Mott College
Cary, NC
06.2006

High School Diploma -

Needham Broughton High School
Raleigh, NC
06.1993

Skills

  • Program Support
  • Management Support
  • Data Entry
  • Workplace Safety

Timeline

Amazon Associate

Amazon -RDU1
11.2021 - Current

AMAZON Delivery Driver

Invictus Logistics

Customer Service Associate

Chime Solutions

Diploma - Massage Therapy

Miller Mott College

High School Diploma -

Needham Broughton High School

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