Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Logistics Specialist
MedSpeed
Warren
05.2022 - 12.2025
Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
Utilized software programs to track shipments from origin to destination.
Assisted in troubleshooting any problems that may arise during the delivery process.
Kept deliveries on track and provided timely status updates.
Appraisal management Specialist
Rocket Mortgage
05.2020 - 06.2022
Resolved customer complaints quickly and efficiently while maintaining a high level of professionalism.
Identified needs of customers promptly and efficiently.
Collaborated with cross-functional teams to develop strategic plans for project implementation.
Credit Underwriter
Rocket Mortgage
01.2019 - 04.2021
Analyzed credit applications to assess risk and eligibility for loans.
Collaborated with loan officers to gather necessary documentation for underwriting.
Evaluated financial statements and credit histories to determine borrower qualifications.
Streamlined underwriting processes to enhance workflow efficiency and turnaround time.
Provided recommendations for approval or denial of loans in accordance with established guidelines and policies.
Commercial Closing Assistant
Rocket Mortgage
04.2018 - 08.2019
Managed document preparation for mortgage closings and ensured compliance with regulations.
Coordinated communication between clients, lenders, and real estate agents during transactions.
Reviewed closing documents for accuracy and completeness before finalization.
Monitored timelines to ensure timely completion of all closing activities and requirements.