Rhonda Lehr
Cabot,AR
Summary
Experienced surveillance professional prepared for this role. Demonstrates strong observational skills, analytical thinking, and discretion. Focused on team collaboration and achieving results with adaptability to changing needs. Known for reliability, problem-solving abilities, and effective communication.
Overview
13
13
years of professional experience
Work History
Surveillance Operator
Sarcen Casino Resorts
08.2018 - Current
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
- Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.
- Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
- Streamlined incident reporting procedures, resulting in faster response times from relevant parties involved.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Supervised or trained surveillance observers.
- Conducted audits of cashier transactions, ensuring accuracy and detecting any signs of fraud or theft.
Loss Prevention Manager
Walmart
08.2012 - 07.2018
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
- Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
- Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
- Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
- Collaborated with store management to create effective action plans for addressing identified vulnerabilities.
- Oversaw inventory tracking procedures, making certain accurate record-keeping was maintained consistently across all departments.
Education
Master of Arts - Business Administration And Management
Virginia College
Virginia Beach, VA05-1998
Skills
- CCTV monitoring
- Incident reporting
- Regulatory compliance
- Risk assessment
- Loss prevention
- Attention to detail
- Effective communication
- Collaboration skills
- Quick learner
- Customer assistance
- Customer service
- Problem-solving
- Teamwork and collaboration
Timeline
Surveillance Operator
Sarcen Casino Resorts
08.2018 - Current
Loss Prevention Manager
Walmart
08.2012 - 07.2018
Master of Arts - Business Administration And Management
Virginia College
Similar Profiles
Tyria BeckfordTyria Beckford
Cashier at Resorts World CasinoCashier at Resorts World Casino
David Rainear JrDavid Rainear Jr
IT Technician Level II at Resorts CasinoIT Technician Level II at Resorts Casino
John De MulletJohn De Mullet
Player Services Manager at Full House Resorts-American Place CasinoPlayer Services Manager at Full House Resorts-American Place Casino