Jessica Asbra
Canton,OH
Summary
Dedicated Surveillance Operator with expertise in CCTV operation and incident reporting at Paragon Casino RV Resort. Proven ability to enhance security measures through meticulous monitoring and analysis, ensuring compliance with regulations. Recognized for integrity and attention to detail, contributing to effective risk assessment and loss prevention strategies.
Overview
15
15
years of professional experience
Work History
Surveillance Operator
Paragon Casino RV Resort
07.2010 - 11.2025
- Monitored live surveillance feeds to detect suspicious activities and ensure guest safety.
- Operated advanced security systems and software to maintain facility integrity.
- Documented incidents and prepared detailed reports for management review.
- Collaborated with law enforcement during investigations of security breaches.
- Analyzed video footage to support incident investigations and enhance response strategies.
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
- Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
- Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.
- Streamlined incident reporting procedures, resulting in faster response times from relevant parties involved.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Conducted audits of cashier transactions, ensuring accuracy and detecting any signs of fraud or theft.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Aided in resolving disputes among patrons or employees by providing unbiased visual evidence from surveillance recordings.
- Demonstrated professionalism and commitment to excellence by consistently adhering to established policies, procedures, and regulatory requirements.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Contributed to loss prevention efforts by conducting thorough video reviews of suspected incidents.
- Supported law enforcement investigations with accurate documentation and provision of surveillance footage when needed.
- Assisted management in evaluating employee performance through discreet observation and analysis of work habits.
- Maintained strict confidentiality regarding sensitive information obtained during surveillance activities to protect both patrons'' privacy and casino integrity.
Education
High School Diploma -
Bunkie High School
Bunkie, LASkills
- Quick learner
- Patience and concentration
- Integrity and trustworthiness
- Detection software monitoring
- Customer assistance
- CCTV operation
- Accurate incident reporting
- Incident reporting
- Suspicious activity monitoring
- Access control management
- Facility monitoring and oversight
- Security systems
- Large payout verification
- Proficient in software
- Video stream monitoring
- Video surveillance expertise
- Alarm monitoring
- Enforcement of policies and procedures
- Effective customer communication
- Large payout supervision
- Suspicious activity surveillance
- Accurate event logging
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Theft identification
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Property surveillance
- Organizational skills
- Team collaboration
- Active listening
Timeline
Surveillance Operator
Paragon Casino RV Resort
07.2010 - 11.2025
High School Diploma -
Bunkie High School