RHONDA PATTERSON

Oversaw daily financial operations to ensure accuracy and compliance.

Achieved on-time delivery of all shipments through effective coordination of logistics activities. Improved inventory turnover rates by enhancing logistical workflows. Facilitated seamless communication between suppliers and distribution centers, resulting in increased operational efficiency.

Executed dispatch operations to ensure timely delivery of goods.

• Posted Prepaid, Payroll, Garnishment, EOM, Storeroom entries.
• Reconciled Medical, Prepaid, Payroll, Garnishment, Gym, EOM, Storeroom GL’s.
• Monitored and evaluated MP2 entries to track maintenance spending compared to yearly budget.
• Evaluated and reconciled MP2 vs. SAP storeroom entries.
• Created Cost to Plan and ad hoc spending reports for management.
• Created new vendors setups in SAP.
• Completed credit applications.
• Calculated and reported sales commissions.
• Created check requests.
• Collaborated internally and externally.
• Accounts Receivable backup.
• Cross trained as Payroll backup.

• Prepared weekly Accounts Receivable report with status updates on outstanding accounts to management.
• Maintained customer chargebacks by researching, filing back with customers and reporting to management.
• Completed AR Purchase Program reporting and reconciliation.
• AR Bank account reconciliation.
• Audited customer account balances with online portals and websites.
• Processed and reconciled credit card payments to bank account.
• Posted customer payments accurately daily.
• Researched and tracked customer rebates and credits.
• Collaborated internally and externally to resolve and collect outstanding balances.
• Researched and reconciled debit / credit adjustments on customer accounts.
• Posted journal entries for wire transfer from intercompany cash transfers.
• Generated customer account statements and reports.
• Performed customer ad hoc billing.

• Posted intercompany journal entries.
• Researched Sales Rebates and Discounts to track validity compared to actual sales.
• Disputed incorrect deductions to recover funds.
• Worked with external auditors to provide information for YE Audit.
• Calculated and reported sales commissions.
• Recorded deposits in a timely manner for accuracy and reporting on customer accounts.
• Communicated internally and externally to resolve and collect outstanding balances.
• Reconciled Debit/ Credit Adjustments.

• Posted payments to customer accounts in Intacct accurately.
• Communicated with internal and external clients.
• Processed corrections and credit adjustments to customer accounts.
• Completed Excel spreadsheet for high volume check processing.
• Researched payment inquiries.
• Prepared bank deposits.

• Completed Bonus Runs ahead of schedule for multiple employers to ensure timely payment of child support arrearages.
• Performed Agency Contact and managed queue to minimize aged SR’s.
• Completed outbound calls to multiple state agencies, lawyers and businesses.
• Researched missing information for various garnishment orders.

• Conducted research using OIB, SVP and SVT to review, verify and resolve customer inquiries.
• Evaluated transactions to detect fraud and provide approvals when needed.
• Processed customer deposits, payments, withdrawals, and check orders.
• Participated in monthly audit and compliance activities.
• Prepared, received and processed courier cash shipments.