Rhonda Price
Sweetwater,TN
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
4
4
years of professional experience
1988
1988
years of post-secondary education
Work History
Customer Service Sales Representative
Spurgeons Auto Sales
Sweetwater, Tn
11.2020 - 03.2025
- Assisted customers in selecting vehicles that matched their needs.
- Provided detailed information about financing options and warranty coverage.
- Handled customer inquiries via phone, email, and in-person interactions.
- Resolved customer complaints with professionalism and empathy.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Performed follow-up calls to confirm customer satisfaction with product or service received.
- Processed orders, forms, applications, and requests.
- Reset store displays for special events and seasonal merchandise changes.
- Recruited, hired and trained new hires to optimize profitability.
- Operated register, handled cash and processed credit card transactions.
Education
Ged
Sweetwater, TNSkills
- Vehicle selection
- Financing options
- Customer inquiries
- Complaint resolution
- Incoming call management
- Data entry
- Problem-solving
- Call center experience
- Sales pitching
- Phone etiquette
- Email communication
- Active listening
- Customer complaint resolution
- Email management
- Decision-making
- Appointment scheduling
- Customer service
- Issue follow up
- Customer satisfaction
- Processing payments
- Cold calling
Timeline
Customer Service Sales Representative
Spurgeons Auto Sales
11.2020 - 03.2025
Ged