Rhonda Quinn

· Assists in tracking and updating annual operational budget. Prepares, codes and tracks requests for payments to ensure proper accounting of funds in accordance with budget. Maintains inventory levels of standard office supplies and materials, initiating requests, as appropriate.
· Assists visitors, patients, families, and others with hospital related inquiries/concerns; refers to appropriate resource or authority, as necessary.
· Composes correspondence and independently generates other communications, including, but not limited to, e-mails, newsletters, reports, mailings, flyers and brochures through effective use of appropriate software application and/or media.
· Maintains confidential departmental employee files and records to ensure consistently current and accurate documentation.
· Prepares agendas and minutes of a variety of meetings, creates and maintains current calendar of meetings and notifies participants of changes to ensure timely communication.
· Provides administrative support to the department and coordinates and organizes office workflow and communications, including phone management, e-mail correspondence, file maintenance and standard mail collection/distribution to provide for optimum efficiency.
· Performs miscellaneous job-related duties as requested.

• Performs efficient and orderly registration of all patients
• Maintains a positive working relationship with patients/guarantors, insurance companies, government entities, clinical personnel, coworkers and management
• Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information when the patient and/or guarantor present for services
• Collects co-pay and deductible amounts at time of service
• Acts as primary liaison for patients receiving professional and hospital services at Phoenix Children's Hospital

• Ensures department complies with state, federal and accrediting regulations
• Reviews patient records for timeliness, completeness, accuracy, and appropriateness of data
• Organizes and maintain data for clinical databases and registries
• Records data for collection, storage, analysis, retrieval and reporting
• Protects patient’s health information for confidentiality, authorized access for treatment and data security
• Fulfills Release of Information requests
• Prepares, scans and indexes patient records
• Trains Health Information Management supervisors and clerks

• Screened, answered and transferred incoming telephone calls
• Assisted administration in clerical and billing tasks, such as patient charges
• Processed mailing labels for outgoing mail

• Served as reference person for Principal and school building personnel
• Tabulated daily attendance of students and teachers electronically
• Prepared and processed bi-weekly payroll reports
• Registered new students in schools and processed transfers of students to other schools
• Checked, processed, and delivered all incoming office correspondence to appropriate recipients.
• Maintained and organized records; prepared reports and answered questions from such records and other sources.

• Served as reference person for Principal and school building personnel
• Tabulated daily attendance of students and teachers electronically
• Prepared and processed bi-weekly payroll reports
• Registered new students in schools and processed transfers of students to other schools