Rhonda Rathburn
Office Management
Sacramento,CA
Summary
Dynamic Office Manager with a proven track record at Over Head Door, excelling in customer service and office management. Expert in maintaining confidentiality and optimizing workflows, I successfully enhanced team productivity and streamlined financial processes. Adept at scheduling and data entry, I foster strong client relations while ensuring operational excellence.
Overview
9
9
years of professional experience
Work History
Office Manager
Over Head Door
03.2018 - 02.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed bi-weekly payroll for Number employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Cashier
Walmart
05.2015 - 04.2018
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Medical Assistant
Western Career College
Sacramento, CA07.2010
Skills
Customer service
Administrative support
Office management
Data entry
Scheduling and calendar management
Customer relations
Scheduling
Timeline
Office Manager
Over Head Door
03.2018 - 02.2024
Cashier
Walmart
05.2015 - 04.2018
Associate of Science - Medical Assistant
Western Career College