Rhonda Richardson
Montrose
Summary
Dynamic professional with a strong foundation in quality assurance and inventory management. Proven ability to enhance customer satisfaction through efficient shipping and receiving processes while implementing safety standards that have been recognized at the state level.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Shipping and Receiving
Trinity Logistics
Fort Madison
04.2023 - 02.2026
- Managed shipping, receiving, and inventory of freight, LTL/FTL, SPS(UPS), and foreign containers using invoices/packlist in Oracle/Telenet system.
- Operated fork truck to safely transport materials within warehouse.
- Conducted QA inspection of parts, filled sales orders for customers, and kitted products for projects.
- Preparing Quality samples, RMAs.
- Managed daily logistics operations including inventory control, order processing, shipping and receiving.
- Resolved any issues or discrepancies related to shipping and receiving activities within the warehouse environment.
- Collaborated with team members to identify potential problems regarding quality assurance processes or procedures related to shipping and receiving activities.
- Developed and implemented procedures for material control activities such as inventory management, cycle counting, stockroom organization, shipping and receiving, kitting operations.
- Coordinated with other departments such as Quality Assurance and Shipping and Receiving to ensure smooth flow of operations.
- Prepared documentation related to shipping and receiving activities.
- Coordinated with other departments such as shipping and receiving and assembly areas as needed.
- Provided guidance and support for personnel working in the shipping and receiving area as needed.
- Operated computers to input data related to shipping and receiving activities.
- Collaborated with team members to improve processes related to shipping and receiving operations.
- Collaborated with other departments such as purchasing, shipping and receiving, human resources.
Quality Assurance Inspector
COBO USA CORPORATION
Burlington
01.2022 - 04.2023
- Quality assurance inspection of wiring harnesses and their components, wiring, terminals, splices, connectors, ignitions, cables, conduit/corrugated covering, high voltage cables, assembly of lights, columns w/cluster displays, and cable reels for boom trucks that are produced for agricultural vehicles.
- Testing procedures using Cami Research Cable eye high voltage testers, OSHA-10 certified, ISO certified, HACCP, GMPs and safety audits.
- Conducted incoming inspections of receivable products to ensure quality standards were met.
- Verified invoice accuracy, managed shipping/labeling of products, created excel spreadsheets, and updated Safety Data Sheets (SDS) for compliance.
- Entered new machines and tools into the system and assigned equipment numbers and calibration information in quality and maintenance spreadsheets.
- Performing PPAPs (production part approval process) on new products for customers that include blueprint, dimensions, testing, PSW, and FMEA.
- Participated in meetings to identify and resolve equipment and customer issues effectively.
- Computer skills: Microsoft office, Excel, PROS inventory, email, invoices, RMA. (Customer issues and customer returns), ISO 9001 QMS Certification, OSHA-10 Certification, Helped implement OSHA Guidelines in plant, and received a letter from the Governor Kim Reynolds of the state of Iowa on my accomplishments in facilitating plant safety auditing, and making improvements regarding the safety and health of all employees.
- Forklift qualified in a warehouse/manufacturing setting.
Quality Control
CCB PACKAGING
01.2019 - 12.2020
- Quality Assurance/Inventory of drug and food products, performing quality checks using Redzone software to input data.
- Released inventory and placed products on QA hold using ASC software to maintain quality standards.
- Inspected equipment for quality assurance to ensure compliance with safety standards, contributing to a safe production environment.
- Conforming to SQF, HACCP, SOP'S & GMP’s.
- Prepared daily paperwork for supervisors and quality personnel using Excel, and labeled finished pallets with ASC software to streamline production workflow.
- Data includes carton and shipper code dates, weights, product/packaging information, barcode readings, finished full pallet configurations, and licenses for the pallet.
- Drafted and sent daily briefs via email to keep team informed on production updates.
- Received and documented incoming trucks to ensure accurate inventory management.
Product Technician
Con Agra (Dial Corporation)
Fort Madison
08.1989 - 08.2018
- Contributed to product lifecycle by managing receiving, hydrostat thermal cooking, log curing, packaging, and warehouse shipping processes.
- Performed various roles in a food processing facility producing canned meats and dried beef under the Armour label, conducted quality inspections and lab analyses to ensure compliance with GMPs, SDS, HACCP, SSOPs, OSHA, and USDA QA Holds.
- Executed sanitation and quality control measures, conducted facility and equipment audits.
- AIB training, chemical, electrical, and environmental training.
Medical Assistant
BROCKMAN CHIROPRACTIC
Fort Madison
12.1987 - 01.1989
- Assisted chiropractors with patient examinations and treatment plans.
- Documented patient charts and maintained accurate medical records to ensure compliance and continuity of care.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Assisted in clinical and clerical functions to support efficient medical office operations.
- Assisted in patient intake and collected medical histories for chiropractic evaluations.
- Scheduled appointments and managed patient flow to ensure efficient office operations.
- Prepared treatment rooms and maintained a clean, organized environment for patients.
Education
Applied Associate in Science - Computer aided drafting courses with detailed emphasis on technical drafting, computer fundamentals, technical writing, descriptive geometry, manufacturing processes, architectural drawing and engineering materials as well as public speaking.
SOUTHEASTERN COMMUNITY COLLEGE
West Burlington, IA01-1999
Medical Assistant - Clinical and clerical functions of a medical office: Patient confidentiality, HIPAA, taking all vitals, x-rays, lab work/blood drawing, medical terminology, medical documentation in patient charts, typing/transcription of reports, file medical insurance forms, and performing inventory/supply of medical office materials.
SOUTHEASTERN COMMUNITY COLLEGE
West Burlington, IA01-1987
Skills
- Inventory control
- Quality inspection
- Quality management
- Quality systems
- Quality audits
- 5S
- Forklift
- Warehouse experience
- Calibration
- Manufacturing
- Microsoft Excel
- Microsoft Office
- HACCP
- GMP
- Medical records
- Medical documentation
- Clerical experience
- Filing
- Transcription
- Typing
- Front desk
- Technical writing
- Public speaking
- Geometry
- Microsoft Office
- CAD
- AutoCAD
- Medical imaging
- Medical terminology
- Laboratory experience
- Calipers
- Micrometer
- Blueprint Reading
- GD&T
- Vital signs
- Quality management
- QA/QC
- Quality audits
- ISO 9001
Certification
- ISO 9001, 08/01/22, Present
- OSHA 10, 07/01/22, Present
- Microsoft Excel, 2023, Present
Timeline
Shipping and Receiving
Trinity Logistics
04.2023 - 02.2026
Quality Assurance Inspector
COBO USA CORPORATION
01.2022 - 04.2023
Quality Control
CCB PACKAGING
01.2019 - 12.2020
Product Technician
Con Agra (Dial Corporation)
08.1989 - 08.2018
Medical Assistant
BROCKMAN CHIROPRACTIC
12.1987 - 01.1989
Applied Associate in Science - Computer aided drafting courses with detailed emphasis on technical drafting, computer fundamentals, technical writing, descriptive geometry, manufacturing processes, architectural drawing and engineering materials as well as public speaking.
SOUTHEASTERN COMMUNITY COLLEGE
Medical Assistant - Clinical and clerical functions of a medical office: Patient confidentiality, HIPAA, taking all vitals, x-rays, lab work/blood drawing, medical terminology, medical documentation in patient charts, typing/transcription of reports, file medical insurance forms, and performing inventory/supply of medical office materials.
SOUTHEASTERN COMMUNITY COLLEGE