Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rhonda Rood

Summary

Compassionate phlebotomist with expertise in venipuncture and specimen handling at Chiefland Medical Center. Enhanced patient satisfaction through tailored blood draw techniques and effective communication. Proven ability to adapt to diverse patient needs while maintaining HIPAA compliance and accuracy in specimen labeling, contributing to timely test results and improved patient care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Phlebotomist

Chiefland Medical Center
09.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Packaged and shipped specimens to central lab daily.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.

Assistant Store Manager

Hudson Food Stores
01.2017 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Education

No Degree - General Studies

College of Central Florida
Ocala, FL

Phlebotomy Certification - Emerging Sciences

Santa Fe College
Gainesville, FL
04-2024

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Venipuncture expertise
  • Blood collection techniques
  • Specimen labeling procedures
  • HIPAA
  • Blood culture collection
  • Pediatric phlebotomy
  • Geriatric phlebotomy
  • Multi-sample collection
  • Blood component separation

Accomplishments

  • Maintained compliance with OSHA, HIPAA, and CLIA standards.
  • Improved blood collection process by preparing supplies to match patient load.
  • Resolved product issue through consumer testing.

Certification

  • PT - Phlebotomy Technician
  • Certified DOT Drug Screen Collector
  • Basic Life Support Certification - (8+ Years)
  • AED/ CPR Certification (8+ Years)

Timeline

Phlebotomist

Chiefland Medical Center
09.2024 - Current

Assistant Store Manager

Hudson Food Stores
01.2017 - Current

No Degree - General Studies

College of Central Florida

Phlebotomy Certification - Emerging Sciences

Santa Fe College

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