Rhonda S. Goodson
Prosper
Summary
I am a business and technologically savvy project manager with repeated success inspiring teams to proactively address client concerns through creative solutions that drive returns on investment. I have a talent for diplomatically advocating for client requirements while inspiring teams to exceed client expectations. I am an expert presenter, negotiator, and businessperson; able to forge solid relationships with partners and build consensus across multiple organizational levels. What am I looking for? I am looking for a Project Manager position that will allow me to collectively apply the skills that I have acquired over my years as a dedicated PM and operations, finance, and marketing specialist.
Results-driven Senior Project Manager known for high productivity and efficient task completion. Specialize in strategic planning, risk management, and team leadership. Excel in negotiation, communication, and problem-solving to deliver projects on time and within budget. Committed to fostering collaboration and driving project success with a focus on continuous improvement.
Overview
25
25
years of professional experience
Work History
Senior Project Manager
MILESTONE INTERNET MARKETING, INC.
Santa Clara
04.2018 - Current
- Oversees the project management of strategic, high-profile clients.
- Develops the overall strategy for clients and works with dev team to execute the design and product, both pre-launch and post site launch.
- Proven stakeholder management experience including managing multiple partners simultaneously.
- Expedited delivery by introducing annotation tool, decreasing communication needs, and driving down test UAT phase by 50% with subsequent reduction on all projects by 18%.
- Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations.
- Problem solving experience, providing business insights, strategies, and recommendations.
- Experience working independently, managing multiple projects simultaneously and driving initiatives in a cross-functional environment.
- Agile / Scrum project management using Jira, Basecamp, Wrike, and proprietary internal tracking tools.
- Reporting and tracking experience in Google analytics, Google Ad Words, and dashboard tools for data analysis.
- Experience in SGE for SEO strategy, as well as Bard and ChatGPT LLM.
- Project Manager and high profile, enterprise accounts, include: www.lennoxmiamibeach.com, www.hoteldupont.com, www.thelah.com, www.nauhotels.com, www.crescenthotels.com, www.theshelbourne.com, www.theotesaga.com.
- Certified Scrum Master
- SAFe 6 Scrum Master Certification.
- PMP
- PMO-CP
Client Services Manager, Golf Division
MILESTONE INTERNET MARKETING, INC.
Santa Clara
09.2016 - 04.2018
- Sales and Marketing professional with success in executing winning marketing strategies to increase revenue and drive profit.
- Vast experience in introducing multiple technology solutions to golf courses and management companies to maximize rounds, F&B sales, and increase visibility through their website.
Founder, President
NIBLICK GOLF MANAGEMENT
Jackson
10.2011 - 04.2018
- While as contractor at Milestone, I simultaneously put my efforts into launching my own golf course practice/entertainment facility. This facility, designed by former senior designer at Nicklaus Design Todd Jester, targets small markets of 500,000 or less with a build out estimate of $2.5mm. It includes casual F&B with service, PGA schools, family entertainment, creative financing, and exciting first year margins of 25% with projected growth margins of over 20% annually.
Website and Social Media Content Writer
MILESTONE INTERNET MARKETING, INC.
Santa Clara
10.2011 - 09.2016
- Experience in analyzing and increasing social media presence, including Facebook, google, Instagram, and twitter.
- Responsible for writing website content utilizing SEO values for premium, resort, boutique, value and international hotel chains, such as Hyatt, IHG, Best Western, Choice, Starwood, Marriott, and Hilton.
- Created blog topics and content to include optimal keywords and/or YouTube videos, increasing traffic to client's websites.
- Planned, executed, optimized, and reported on social media campaigns across multiple channels and project management of company dashboard.
Senior Financial Advisor, Associate Vice President
AMERIPRISE FINANCIAL SERVICES
Houston
06.2009 - 10.2011
- Provided sophisticated financial solutions to high-net-worth individuals and families, as well as small- to mid-sized businesses.
- Proficient with mutual funds, managed money investments, fixed income, equities, and philanthropic investment vehicles.
- Worked with businesses to put in place employee benefits services, 401(k) plans, and banking and lending services.
Wealth Management Advisor
UBS FINANCIAL SERVICES
Houston
07.2006 - 06.2009
- Managed over $100mm in private funds for business and families.
- Worked with private money managers to secure balanced portfolio based on risk evaluations, income, and expenses.
- MVP among female producers two years in a row.
Golf Operations Director
BRIGHTSTONE GOLF MANAGEMENT, LLC
Houston
01.2006 - 07.2007
- Prepared and executed operations plan and tee time efficiency for Vietnam's premiere 36-hole golf course facility.
- Negotiated and successfully signed the contract with the Vietnam Government for operations management of the Vietnam Golf and Country Club in Ho Chi Minh City.
Financial Advisor, Certified Financial Manager
MERRILL LYNCH & CO., INC.
Atlanta
06.2000 - 12.2005
- Provided sophisticated financial solutions to high net-worth individuals and families, as well as small- to mid-sized businesses including fixed income and equity investing.
- Proficient with mutual funds, managed money investments, treasuries, and philanthropic investment vehicles.
- Worked with businesses to put in place employee benefits services, 401(k) plans, and banking and lending services.
Education
BBA - Finance
Southern Methodist University
Dallas, TXJackson State University
Jackson, MSAssociate of Arts -
Hinds Community College
Jackson, MSSkills
- Data analysis
- Google analytics
- Tracking dashboards
- Microsoft excel
- Microsoft PowerPoint
- Project Management tools
- Jira
- Basecamp
- Wrike
- Certified Scrum Master
- SAFe 6 Scrum Master Certification
- PMP
- PMO- CP
- 71 GHIN Handicap :)
Timeline
Senior Project Manager
MILESTONE INTERNET MARKETING, INC.
04.2018 - Current
Client Services Manager, Golf Division
MILESTONE INTERNET MARKETING, INC.
09.2016 - 04.2018
Founder, President
NIBLICK GOLF MANAGEMENT
10.2011 - 04.2018
Website and Social Media Content Writer
MILESTONE INTERNET MARKETING, INC.
10.2011 - 09.2016
Senior Financial Advisor, Associate Vice President
AMERIPRISE FINANCIAL SERVICES
06.2009 - 10.2011
Wealth Management Advisor
UBS FINANCIAL SERVICES
07.2006 - 06.2009
Golf Operations Director
BRIGHTSTONE GOLF MANAGEMENT, LLC
01.2006 - 07.2007
Financial Advisor, Certified Financial Manager
MERRILL LYNCH & CO., INC.
06.2000 - 12.2005
BBA - Finance
Southern Methodist University
Jackson State University
Associate of Arts -
Hinds Community College