Rhonda Smith
Rowlett,Texas
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
23
23
years of professional experience
Work History
Bulk Mail Dock Clerk
USPS
09.2023 - Current
- Verified loads to check pack count, part number and batch number and initialed tags.
- Directed forklift drivers on loads ready for pulling or shipment.
- Updated daily customer shipping reports.
- Obtained driver signatures on shipping paperwork and sealed trailers.
Mail Processing Clerk
USPS
11.2020 - 09.2023
- Enter shipping orders into system with accuracy and attention to detail
- Ability to meet pressing deadlines with attention to detail
- Problem-solve shipping delays, routing issues and rush orders
- Develop knowledge concerning shipping regulations and practices
- Complete assignments on time with high accuracy
- Work closely with others in a hectic dispatch department
- Ability to stay on task in a fast-paced environment
- Other assignments/tasks may be assigned as per business' requirements.
Retail Sales Manager
Verizon
09.2000 - 01.2020
- Building, developing and mentoring your sales team
- Providing ongoing sales training and support for your team to exceed sales, retention, quality and service objectives
- Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store
- Developing and implementing sales tools and initiatives
- Maintaining the performance of your store by running retail inventory compliance
- Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports
- Maintaining store and employee loyalty with active communication and positive feedback model.
Education
Bachelor of Arts - Education
University of North Texas
Denton, TX06.2024
Skills
- Leadership
- Conflict resolution
- Revenue strategist
- Quality Control
- Managerial background; seeking roles involving troubleshooting, team building, problem solving, forecasting, analyzing, and/or helping guide positive customer interaction
- Sales
- Customer service
- Safety Compliance
Timeline
Bulk Mail Dock Clerk
USPS
09.2023 - Current
Mail Processing Clerk
USPS
11.2020 - 09.2023
Retail Sales Manager
Verizon
09.2000 - 01.2020
Bachelor of Arts - Education
University of North Texas
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