Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rhonda Smith

Rhonda Smith

Brooklyn

Summary

29 years of dedicated and customer-focused experience in customer service. Seeking a position to utilize strong communication skills and problem-solving abilities to enhance customer satisfaction and support. Self-motivated and energetic individual with a solid sales background. Excels in building relationships and retaining clients through strategic negotiation, deal closure, and leveraging social media and internet marketing. Consistently drives sales growth. Committed to networking and following up to meet ambitious sales targets while upholding integrity and delivering exceptional customer service. Thrives in managing multiple initiatives to achieve sales objectives in a fast-paced competitive environment.

Overview

15
15
years of professional experience

Work History

Car Salesperson

TruMotors
06.2020 - Current
  • Turn customers into buyers by matching them with their ideal car
  • Strong ability to provide excellent service and address customer needs and concerns
  • Excellent verbal and written communication skills for interacting with customers and team members

Nursing Scheduler

OptionCare
03.2015 - 05.2020
  • Expertise in creating and managing nursing schedules to ensure adequate staffing
  • Strong attention to detail to avoid scheduling conflicts and ensure compliance with regulations
  • Ability to prioritize tasks effectively to meet deadlines and manage multiple schedules

Assistant Manager

Quick Trip
08.2010 - 02.2014
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Certified in Massage Therapy -

Kee Business College
Chesapeake, VA
01-2013

Skills

  • Proficient in Remote Communication Tools
  • Proficient Task Management
  • Self-Motivated Task Management
  • Experienced with CRM Platforms
  • Proficient Communication Skills
  • Fostering Positive Workplace Connections
  • Protocol Instruction

Timeline

Car Salesperson

TruMotors
06.2020 - Current

Nursing Scheduler

OptionCare
03.2015 - 05.2020

Assistant Manager

Quick Trip
08.2010 - 02.2014

Certified in Massage Therapy -

Kee Business College
Rhonda Smith