Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jerilyn Swainamer

Fall River,MA

Summary

Recovery Support Worker with extensive experience at We Care, LLC., specializing in creating therapeutic environments and strengthening client relationships. Proficient in therapeutic techniques and client assessments, with a strong focus on problem-solving and communication. Dedicated to facilitating positive recovery outcomes through attentive care and effective leadership.

Overview

5
5
years of professional experience

Work History

Recovery Support Worker

We Care, LLC.
Fall River , MA
05.2025 - Current
  • Developed and maintained therapeutic environment within recovery groups, encouraging open communication.
  • Conducted individual and group therapy sessions to help clients identify their needs and develop strategies for managing symptoms of addiction.
  • Maintained accurate records and documented client data in company databases.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Transported clients to appointments and meetings when needed.
  • Utilized conflict resolution skills to handle objections and resolve disputes amicably.

House Manager

Restart, LLC.
Fall River , MA
09.2024 - Current
  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
  • Established standards for cleanliness, hygiene, and orderliness throughout the house.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Swept and damp-mopped private stairways and hallways.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Delivery Driver

DoorDash
Fall River, MA
03.2022 - Current
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Utilized street maps to plan and determine most efficient routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Inspected vehicle and maintained gas, oil and water levels.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.

Head of Production

Blount Fine Foods
Fall River, MA
01.2020 - 09.2021
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
  • Compiled data from source documents prior to data entry.
  • Provided technical support for colleagues when needed regarding database queries and usage issues.

Personal Care Assistant

Tempus Unlimited
Fall River, Massachusetts
11.2020 - 03.2021
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Built strong and trusting rapport with clients and loved ones.

Education

GED -

Bristol Community College
Fall River, MA
01-2000

Substance Abuse Counselor - Human Services

Bristol Community College
Fall River, MA

Skills

  • Therapeutic techniques
  • Client assessment
  • Record keeping
  • Group facilitation
  • Customer service
  • Communication skills
  • Relationship-building
  • Team leadership
  • Community service programs
  • Attention to detail
  • Reliability
  • Task prioritization
  • Support residents
  • Problem-solving abilities

References

References available upon request.

Timeline

Recovery Support Worker

We Care, LLC.
05.2025 - Current

House Manager

Restart, LLC.
09.2024 - Current

Delivery Driver

DoorDash
03.2022 - Current

Personal Care Assistant

Tempus Unlimited
11.2020 - 03.2021

Head of Production

Blount Fine Foods
01.2020 - 09.2021

GED -

Bristol Community College

Substance Abuse Counselor - Human Services

Bristol Community College

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