RHONDA THERIAULT
Swiftwater Sweeper
Cle Elum,WA
1
Certification
10
years of professional experience
Customer-focused small business owner and restaurant professional with strengths in leadership, teamwork and daily operations in fast-paced environments. Experienced in scheduling, multitasking, cash handling, POS systems and customer service. Works well with others to keep service moving smoothly and priorities on track.
Work History
Owner / Operator
4 Years 1 Month- Lead day-to-day business operations, scheduling, customer communication, service delivery, supplies and invoicing.
- Work effectively with owners, property managers, guests and other service providers to solve problems and keep operations moving.
- Manage multiple properties and changing priorities while meeting strict deadlines and maintaining dependable service.
Server / Bartender
1 Year 5 Months- Provided attentive customer service while managing multiple tables and guest requests in a fast-paced restaurant and bar.
- Handled cash and card payments, operated POS systems, closed checks and maintained accurate guest transactions.
- Took accurate orders, coordinated with kitchen and bar staff, upsold specials and assisted with training coworkers.
Server / Bartender
2 Years 1 Month- Delivered prompt customer service while managing high-volume sections, large parties and competing priorities.
- Processed cash, credit and debit payments through POS systems with strong attention to accuracy.
- Maintained order accuracy, resolved guest concerns and completed opening, closing, stocking and side work.
Server
2 Years- Provided general full-service restaurant service, including greeting guests, taking orders and delivering food and beverages.
- Handled customer payments and cash transactions accurately while providing friendly, efficient service.
- Worked as part of the restaurant team during busy shifts, balancing multiple tables, side work and guest needs.
Education
Medical Assistant
Skills
Customer service
Teamwork and leadership
Scheduling and multitasking
Cash handling and POS systems
Restaurant operations support
Problem-solving
Guest communication
Order accuracy
Certification
Nationally Certified Phlebotomist
Timeline
Owner / Operator
Swiftwater Sweeper
09.2022 - CurrentRead More
Server / Bartender
Coal Chute
04.2021 - 09.2022Read More
Server / Bartender
Logans
02.2019 - 03.2021Read More
Server
The Caboose
01.2017 - 01.2019Read More
National Career Education
Medical Assistant
Read More