Rhonda Welcher

• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
• Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

Helping others find a new solution other than using drugs and alcohol. I sit with people I talk with them if they want TREATMENT) I sit with them and find them TREATMENT) and just help people with my lived experience get through their current situation.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Performed cash, card, and check transactions to complete customer purchases.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Worked flexible schedule and extra shifts to meet business needs.
• Answered questions about store policies and addressed customer concerns.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Served food and beverages promptly with focused attention to customer needs.
• Increased sales significantly by upselling higher-end products to customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Bussed and reset tables to keep dining room and work areas clean.