Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Timeline
Rhonda Whelan, FPQP

Rhonda Whelan, FPQP

Senior Branch Office Administrator
Morehead,Kentucky

Summary

Results drive Branch Office Manager prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and Professional and welcoming in creating upbeat work environment. Detail-oriented team player with excellent communication and writing skills.

Overview

27
27
years of professional experience
4
4
years of post-secondary education
1
1
Certificate

Work History

Senior Branch Office Administrator With FPQP

Edward Jones
Morehead, KY
05.2020 - Current

Delivers exceptional personalized service to deepen and broaden client relationships, winning the Client Service Satisfaction Award 2022. Only the top 20% of the firm earns this title.

  • Manages calendars, scheduling both in-person and virtual meetings.
  • Coordinates communications, financial processing, registration, recordkeeping, and other administrative functions. Including placing unsolicited trades and asset movement as directed by financial advisor.
  • Applies advanced administrative skills identifying opportunities for client services including life insurance for potential sales.
  • Client acquisition bringing clients, business, and income to the firm.
  • Track office supplies and restock low items to keep team members on-task and productive.
  • Manage all gift giving opportunities for clients and recorded gift giving as required by FINRA.
  • Assist clients with rollover paperwork and procedures for IRA rollovers.

High Risk Obstetrical Ultrasound Technologist

University Of Kentucky Medical Center
Lexington, Kentucky
12.2006 - 07.2020
  • Worked independently performing obstetrical ultrasound exams.
  • Determined and scheduled telemedicine consults with perinatologists when anomalies or medical concerns for the expectant mother's health warranted.
  • Handled private and confidential information in compliance with hospital policies and procedures.
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Prepared supplies and paperwork to support physician for sterile procedures.
  • Assisted in executing optimum quality ultrasound exams while obtaining images to support diagnosis documented by interpreting physician.
  • Obtained essential information from patients, medical records and previous exams for clinical correlation.

Various Direct Sales Positions

Southern Living At Home, Initials, Inc. Mary Kay
12.1996 - 12.2019
  • Provided professional services and support in a dynamic work environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Recruited other sales associates earning a Red Jacket with Mary Kay Cosmetics with 12 member team.
  • Awarded the Go Give award in Mary Kay for being team player willing to help others succeed.

Education

Bachelor of Science - General Studies

Morehead State University, Morehead, Kentucky
08.2017 - 08.2018
  • Dean's List Fall 2017
  • Dean's List Spring 2018
  • Dean's List Summer 2018

Associate of Science - Radiologic Technology

Morehead State University, Morehead, Kentucky
08.1987 - 08.1990
  • Dean's List Fall 1989
  • Dean's List Spring 1990
  • Dean's List Summer 1990
  • MSU Leadership Scholarship Recipient

Skills

Financial services support

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Certification

FPQP License

Accomplishments

  • Supervised team of two staff members.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

FPQP License

09-2023
Senior Branch Office Administrator With FPQP - Edward Jones
05.2020 - Current
Morehead State University - Bachelor of Science, General Studies
08.2017 - 08.2018
High Risk Obstetrical Ultrasound Technologist - University Of Kentucky Medical Center
12.2006 - 07.2020
Various Direct Sales Positions - Southern Living At Home, Initials, Inc. Mary Kay
12.1996 - 12.2019
Morehead State University - Associate of Science, Radiologic Technology
08.1987 - 08.1990
Rhonda Whelan, FPQPSenior Branch Office Administrator