Rhonda Williams
Summary
Achieved high cleanliness and safety standards in custodial operations, resulting in improved visitor and staff satisfaction. Enhanced customer experiences by creating a welcoming environment. Drove team development through impactful training initiatives. Facilitated informed purchasing decisions for customers, leading to increased sales engagement. Maintained a secure and inviting store environment while effectively managing stock levels. Delivered exceptional patient care as a home health aide, ensuring families and doctors were regularly updated on patient progress.
Overview
2023
2023
years of professional experience
Work History
I.B Security Conscious Inc
Bronx, NY
- Maintained a secure and stable environment on the company’s grounds.
Sales Floor Associate
Target Brooklyn
Brooklyn, NY
11.2019 - 02.2023
- Ensure that the shelves are well-maintained and stocked.
- Answer guest questions and assist them in locating items throughout the store.
- Maintain a fast, healthy, and safe checkout process.
Janitor
Borough of Manhattan Community College
11.2021 - 01.2023
- My responsibilities included cleaning and maintaining floors, scrubbing and sanitizing restroom facilities, removing snow and ice from walkways and parking lots, handling light facility repairs, keeping the janitor room and closets clean and organized, and removing and dumping garbage. I also maintained a safe and clean environment for faculty and students.
Janitor
Brooklyn College
04.2019 - 10.2020
- My responsibilities included maintaining the cleanliness of public buildings and their immediate grounds, performing related light labor, and cleaning and maintaining the janitor room and closets.
Seasonal
Macy’s Kings Plaza
Brooklyn, NY
11.2018 - 03.2019
- Worked in the coats, children’s, men’s, and handbag departments.
- Assisted guests with purchases, credit card payments, and online purchases.
- Maintained the sales floor.
Overnight Pre-loader
UPS United Parcel Service
Brooklyn, NY
11.2017 - 10.2018
- Responsible for loading UPS trucks to ensure packages reach homes and businesses.
Sales/Softlines/Cashier
Target Brooklyn Junction
Brooklyn, NY
11.2010 - 05.2018
- Assisted guests in making purchases, including size and brand selection, applying for store cards, and keeping them informed about daily sales, rewards, and coupons to encourage savings.
- Assisted guests with online and store pickups.
- Worked as a Guest Service representative, helping guests with returns, exchanges, and store credit card payments.
Cashier
Metro Sports / Dynasty Sports Sneaker Store
Brooklyn, NY
10.2014 - 10.2016
- Maintained the sales floor and stockroom.
- Worked as a cashier.
- Maintained the inventory of the stockroom, kept it clean, and often supervised the sales floor when needed.
Fedcap Rehabilitations Service
New York, NY
07.2003 - 05.2005
- Assisted patients with bathing, dressing, eating, and medication administration.
- Occasionally accompanied patients to and from appointments.
- Maintained a safe and secure environment to ensure patient safety.
- Kept families informed and knowledgeable about their loved ones’ well-being, utilizing the assistance of the on-call nurse and the agency.
Education
Allen School
Home Health Aide -
Custodial Course -
College -
Monroe College
High School -
Sarah J Hale High School
Skills
- Achieved successful project outcomes through effective collaboration and independent work Developed new skills to contribute to team success Maintained a confident approach in all tasks undertaken
Awards
None
Timeline
Janitor
Borough of Manhattan Community College
11.2021 - 01.2023
Sales Floor Associate
Target Brooklyn
11.2019 - 02.2023
Janitor
Brooklyn College
04.2019 - 10.2020
Seasonal
Macy’s Kings Plaza
11.2018 - 03.2019
Overnight Pre-loader
UPS United Parcel Service
11.2017 - 10.2018
Cashier
Metro Sports / Dynasty Sports Sneaker Store
10.2014 - 10.2016
Sales/Softlines/Cashier
Target Brooklyn Junction
11.2010 - 05.2018
Fedcap Rehabilitations Service
07.2003 - 05.2005
Allen School
Home Health Aide -
Custodial Course -
College -
Monroe College
High School -
Sarah J Hale High School
I.B Security Conscious Inc