Rhonda Wilson
Riverview,FL
Summary
Enthusiastic teacher with several years of experience instructing students with a wide range of learning abilities. Committed to creating motivational and collaborative learning environments that encourage social and emotional growth. Strategic in blending organizational skills through educational background. Works well with children, parents, colleagues and supervisors.
Overview
1
1
Certification
4
4
years of post-secondary education
19
19
years of professional experience
Work History
Educator
Papillion La Vista Community Schools
Papillion, Nebraska
08.2005 - 05.2024
- Established a nurturing educational atmosphere by engaging openly with students, parents, and colleagues.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Developed engaging lesson plans aligned with curriculum standards.
- Managed classroom behavior by establishing clear expectations, modeling conduct, and enforcing rules and consequences, fostering a respectful learning environment.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with colleagues to develop and share innovative teaching strategies and resources, enhancing overall classroom effectiveness.
- Provided individualized support to students with diverse learning needs.
Customer Service Representative
Sheplers Western Wear
Omaha, Nebraska
06.2013 - 07.2017
- Responded to customer needs through competent customer service and prompt problem-solving.
- Addressed customer needs through effective service and timely problem-solving.
- Guided call-in customers with inquiries and order placements, ensuring satisfaction.
- Assisted customers with product inquiries and order placements.
- Managed high call volume with exceptional professionalism and efficiency.
- Demonstrated effective communication skills when interacting with customers and team members.
- Navigated multiple computer systems and applications to find information.
- Updated and applied knowledge of promotions and merchandise to enhance customer interactions.
Sales Associate
Borders Books and Music
Omaha, Nebraska
06.2007 - 08.2012
- Cultivated customer connections to drive ongoing sales.
- Processed cash transactions accurately, following company policies to ensure financial integrity.
- Built strong customer relationships that contributed to repeat sales.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed daily customer interactions, prioritizing satisfaction and fostering a welcoming shopping environment.
- Promoted merchandise through strategic organization of displays.
- Oversaw inventory levels to ensure stock availability and organization. by restocking shelves and organizing displays.
- Managed inventory by restocking shelves and organizing displays.
Education
BBA - ELEMENTARY EDUCATION
Wichita State University
Wichita, KS 01.1982 - 05.1986
Master of Arts - Curriculum And Instruction
Doane University
Create, NEIntermediate Certificate - Mathematics
University of Nebraska, Lincoln
Lincoln, NESkills
- Lesson planning
- Classroom management
- Differentiated instruction
- Behavior management
- Special education
- Student relations
- Communication skills
- Time management
- Leadership
- Conflict resolution
- Team collaboration
- Cultural competency
- Relationship building
Certification
Primarily Math K-3 Mathematics
Timeline
Customer Service Representative
Sheplers Western Wear
06.2013 - 07.2017
Sales Associate
Borders Books and Music
06.2007 - 08.2012
Educator
Papillion La Vista Community Schools
08.2005 - 05.2024
BBA - ELEMENTARY EDUCATION
Wichita State University
01.1982 - 05.1986
Master of Arts - Curriculum And Instruction
Doane University
Intermediate Certificate - Mathematics
University of Nebraska, Lincoln