Overview
Work History
Education
Skills
Websites
Awards
References
Timeline
Generic

April Gilmore

Charlotte,NC

Overview

18
18
years of professional experience

Work History

Senior Design Consultant

Shea Homes/Current – Empire Communities, LLC
07.2012 - Current
  • Schedule and prepare for Design Studio appointments with clients after the home sale process has been completed
  • Demonstrate a thorough sales knowledge of all customer options and ensures Design Studio sales are coordinated and processed in a timely manner
  • Confers with customer/buyer to determine design preferences, customer budget and other factors which affect planning interior environments
  • Detailed documentation after conclusion of appointments that are passed along to Construction Superintendent for building the house
  • Prepare show homes when requested by sales and follow through with all appropriate paperwork and sketches as required in contract homes
  • Works closely with superintendents in making necessary changes throughout construction
  • Host weekly “Preview Tour” to communicate the products and samples to prospective clients.

Purchasing Assistant / Warranty Manager

Shea Homes, LLC
01.2010 - 07.2012
  • Handled warranty issues for all Shea Homes customers in Charlotte and Raleigh, NC
  • Scheduled vendors and trades to new construction homes in several communities and provide invoices for payments
  • Regular oversight of reception area by answering phones, sorting mail, greeting customers, and handling management requests.

Senior Inside Sales Consultant

Red Ventures
01.2010 - 01.2011
  • Managed incoming and permission-based outgoing phone calls for the Energy Group
  • Displayed a high level of patience during our phone calls due to the details required to complete the call
  • Educated customers about the product portfolio of Just Energy and suggested electricity and natural gas options that were best for them
  • Trained new hires on the sales processes of the Energy Group prior to starting on the phones.

Builder Representative

Shea Homes, LLC
06.2006 - 01.2010
  • Direct the sale of homes within assigned communities
  • Accompany prospects to property site, quote purchase prices, describe features, schedule appointments, and discuss conditions of sale
  • Implemented a sales training course for new and existing members of the sales team
  • Thus, enabling the team to better serve prospective clients and define their needs
  • Ensure that the sales center, models, inventory homes, entry monuments, signage, home sites and overall community appearance are in excellent condition
  • Make recommendations regarding product improvement, options, pricing, competitor's activities, etc
  • Assist buyers with selecting custom changes to their floorplans and providing knowledge of latest design trends.

Education

Broker’s License -

Mingle School of Real Estate
North Carolina, NC
01.2008

Communication Studies -

The University of North Carolina at Greensboro (UNCG)
Greensboro, NC
12.2003

Skills

  • Effective oral and written communication
  • Time management
  • Problem solving skills
  • Detail oriented
  • Event planning/organization
  • Microsoft Outlook
  • Microsoft Office Suite products
  • Web browsers and other Internet tools

Awards

Design Consultant of the Month, 04/2023, Success Strategies

References

References available upon request

Timeline

Senior Design Consultant

Shea Homes/Current – Empire Communities, LLC
07.2012 - Current

Purchasing Assistant / Warranty Manager

Shea Homes, LLC
01.2010 - 07.2012

Senior Inside Sales Consultant

Red Ventures
01.2010 - 01.2011

Builder Representative

Shea Homes, LLC
06.2006 - 01.2010

Broker’s License -

Mingle School of Real Estate

Communication Studies -

The University of North Carolina at Greensboro (UNCG)

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April Gilmore