Summary
Overview
Work History
Education
Skills
Websites
Timeline
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RHONDA BURNETT-CHAPMAN

RHONDA BURNETT-CHAPMAN

Upper Marlboro,MD

Summary

Trained administrative & sales professional with a broad range of skills in office administration, operations, clerical work and online sales & promotions. Friendly and outgoing (Lyft Driver] proficient in safe operations, passenger transportation and GPS mapping. Excellent communicator and problem solver with solid track record in field. Outstanding safety record and consistently requested by repeat customers for regular transportation. Friendly and outgoing LYFT Driver proficient in safe operations, passenger transportation and GPS mapping. Excellent communicator and problem solver with solid track record in field. Outstanding safety record and consistently requested by repeat customers for regular transportation.

Overview

35
35
years of professional experience

Work History

LYFT DRIVER

Lyft
04.2019 - Current
  • Arranged to pick up particular customers or groups on a regular schedule.
  • Provided passengers with assistance entering and exiting vehicles, and help them with any luggage.
  • Performed routine vehicle maintenance such as: regulating tire pressure and adding gasoline, oil, and water.
  • Related to and empathized with several people.
  • Sensitive listening and questioning.
  • Provided passengers with assistance entering and exiting vehicles, and help them with any luggage.
  • *5 Star Rating LYFT Driver

Entrepreneur

Rhonda’s Boutique/Avon Consultant
05.2007 - Current
  • Person to person sales, Online sales and promotions
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.

Librarian

Black Entertainment Television (BET)
05.2004 - 05.2007
  • Review tapes to ensure that artists & commentators’ information is entered into MS Access
  • Maintained catalog system tapes for easy retrieval
  • Screen, log and bar code BET programs & process report of content information for departmental meeting
  • Assist associates and freelancers with research projects, Submit program master to Broadcast Operations for duplication
  • Maintain stock inventory for master control for on-air operations
  • Partner with Traffic Department to use traffic database to coordinate commercials, Base on production requirements clean and recycle tape stock for “A” quality results
  • Provide on-air BET programming and commercials to master control for on-air programming

Accounting Technician

Federal Bureau of Investigation
09.2002 - 05.2004
  • Review supporting documents for accuracy, legality and propriety for disbursement of funds
  • Issue payment draft after verifying the Approving Officer's authorization of payment
  • Ensure that budgetary funds are available for obligations and issuance of drafts
  • Follow up on outstanding advancements to ensure funds are returned timely
  • Reconcile daily transaction into the Financial Management System
  • Accountable for disbursement and balancing of petty cash
  • Maintained receipts and disbursement records of funds

Program Assistant

Federal Bureau of Investigation
05.2000 - 09.2002
  • Assign leads to management analysts
  • Provided assistance in hiring approximately 150 new employees
  • Prepared charts for funded staffing levels
  • Surveyed special agents for specialty and voluntary transfers
  • Formatted and disseminated weekly briefing materials to the Director
  • Provided employee assistance at blood drives, training seminars, thrifts saving plans and health benefits

Squad Secretary

Federal Bureau of Investigation
05.1996 - 09.2002
  • Composed teletypes, letters, reports, and electronic communications
  • Prepared and formatted performance plans and appraisals,
  • Scheduled file reviews for Special Agents
  • Incorporated an easy access filing system
  • Prepared charts in report form in MS Excel formats
  • Input time and attendance records
  • Scheduled and maintained supervisor's calendar of appointment and meetings
  • Received, screened, referred, and responded to callers and incoming correspondence
  • Maintained reference files and administrative records in compliance with security regulations
  • Relayed and interpreted information for supervisor to staff
  • Prepared monthly reports for the Special Agent-in-Charge
  • Provided administrative procedural training assistance for new agents

Identification Records Assistant

Federal Bureau of Investigation
03.1989 - 05.1996
  • Interpreted established rules and regulations
  • Organized and scheduled work duties
  • Verified criminal and applicant fingerprint cards
  • Performed a variety of administrative duties, as directed

Education

Business Administration

Northern Virginia Community College
Annandale, VA

High School Diploma -

Shaw High School
Cleveland, OH

Skills

  • Proficient in Open Office, MS Office, including Excel, PowerPoint, Access, and Outlook
  • Efficient in utilizing Internet browsers, classified, and proprietary databases for information verification and clarifying data

Timeline

LYFT DRIVER

Lyft
04.2019 - Current

Entrepreneur

Rhonda’s Boutique/Avon Consultant
05.2007 - Current

Librarian

Black Entertainment Television (BET)
05.2004 - 05.2007

Accounting Technician

Federal Bureau of Investigation
09.2002 - 05.2004

Program Assistant

Federal Bureau of Investigation
05.2000 - 09.2002

Squad Secretary

Federal Bureau of Investigation
05.1996 - 09.2002

Identification Records Assistant

Federal Bureau of Investigation
03.1989 - 05.1996

Business Administration

Northern Virginia Community College

High School Diploma -

Shaw High School

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RHONDA BURNETT-CHAPMAN