RHONDA R. MEE
OGDENSBURG,New York
Overview
33
33
years of professional experience
Work History
Medical Billing & Coding
Tracy LaFlair MD
05.2012 - Current
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting positive customer experience. Collaborated closely with clinical team to ensure proper documentation was obtained for accurate billing purposes.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in timely manner.
- Contributed to overall office organization by maintaining up-to-date records of all billed services and payments received.
- Provided exceptional customer service to both patients and insurance representatives, resolving inquiries quickly and professionally.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Liaised between patients, insurance companies, and billing office.
- Pre-certified medical and radiology procedures, surgeries and other hospital procedures.
- Delivered timely and accurate charge submissions.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Responded to customer concerns and questions on daily basis.
- Handled account payments and provided information regarding outstanding balances.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Medical Billing & Coding
Suseela Yitta MD
05.1991 - 05.2012
Education
High School Diploma -
Alexandria Central High School
Alexandria Bay, NYSkills
Audit reporting
- Clerical Support
- Quality Assurance
- Data Management
Timeline
Medical Billing & Coding
Tracy LaFlair MD
05.2012 - Current
Medical Billing & Coding
Suseela Yitta MD
05.1991 - 05.2012
High School Diploma -
Alexandria Central High School
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