Rhonda R. Riess
Laurel Hill,FL
Summary
Accomplished professional with extensive experience in case management and client advocacy at CDAC. Proven ability to build strong relationships and develop comprehensive care plans. Successfully supervised and trained teams, enhancing program effectiveness. Skilled in community outreach and problem-solving, driving positive outcomes for diverse populations. Recognized for exceptional communication and leadership in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Substance Use Case Manager
CDAC
09.2020 - Current
- Contacted potential clients, scheduled and completed comprehensive bio/psychosocial assessments, staffed with treatment team for treatment recommendations, completed referrals to treatment, coordinated treatment, provided support and resources to clients.
- Developed comprehensive care plans for diverse client needs. Completed monthly care plan reviews to monitor progress and assess further needs.
- Facilitated communication between clients and service providers to ensure effective support and education.
- Communicated with child welfare associates to provide updates on progress.
- During this time, I also served as the Program Coordinator for the Substance Exposed Newborn Program. I supervised 5 care coordinators, providing training and support.
- Conducted regular assessments to evaluate client progress and communicated with child welfare associates to provide updates on progress.
PATH Coordinator
COPE Center
03.2016 - 08.2020
- Led the PATH (parents and therapeutic homes program.
- Therapist for children with mental health and behavioral challenges.
- Directed, supervised and supported therapists.
- Trained and supported therapeutic foster parents.
- From January 2001-March 2015 I also completed Comprehensive Behavioral Health Assessments for the State of Florida.
Supervisor Okaloosa County Healthy Start
Cope Center
02.2016 - 08.2020
- Supervised, mentored and trained 5 Healthy Start case managers to ensure compliance with Healthy Start Iniative.
- Providing support and education to pregnant and postpartum mothers.
- Administered ages and stages questionaires and Edinburgh pre and postnatal depression inventory.
- Provided education for staff, clients and community.
Education
Master of Science - Education in Counseling And Personnel Services
University of Maryland, MD, US
MD08-1995
Skills
- Relationship building
- Case management
- Problem solving
- Case documentation and reporting
- Client advocacy
- Community outreach
Timeline
Substance Use Case Manager
CDAC
09.2020 - Current
PATH Coordinator
COPE Center
03.2016 - 08.2020
Supervisor Okaloosa County Healthy Start
Cope Center
02.2016 - 08.2020
Master of Science - Education in Counseling And Personnel Services
University of Maryland, MD, US