Rhonnie J. Parris
Granite Falls,United States
Summary
IT professional with robust background in managing and securing network systems. Proven track record in deploying innovative solutions to improve system reliability and performance. Known for effective team collaboration and adaptability to evolving technological needs, ensuring consistent and reliable IT support.
Overview
23
23
years of professional experience
Work History
IT Infrastructure Manager
Lee Industries
01.2008 - 01.2021
- Manage network operations for 700+ users at 6 facilities
- Working manager supporting a layer 2 and 3 network, Servers, Virtualization, workstations, as well as all facets of Information Technology
- Lead the strategy, procurement, and execution of technologies
- Prepares yearly budgets and ensures budgets are managed
- Recently migrated all users from IBM Notes/Domino to Office365/Exchange
- Manage phone system and cell service
- Maintain service contracts with vendors
- Interface with management to meet business needs
- Migrated our virtual domain to new servers
- Moved us from Barracuda Email Security to Mimecast Cloud based email security
- Upgraded our network with next generation switches
- Developed comprehensive disaster recovery plans, ensuring business continuity during critical events.
- Tested network's performance and created strategies to maintain integrity of overall infrastructure.
Network Administrator
Lee Industries
01.2008 - 01.2021
- Support network operations for 700+ users and 6 facilities
- Maintain network equipment such as HP switches, cabling, Sonicwall firewalls, Barracuda web filter and spam filter
- Support servers such as Domino email server, file servers, Domain controllers, application servers
- Procure equipment such as PCs, Servers, Thin Clients, Printers, Networking equipment
- Support internal users and external customers
- Migrated Lee Industries to virtualization
- Eliminated 18 physical servers
- Introduced zero clients to manufacturing saving $170K
- Implemented network printing eliminating printers at every desk
- Moved data center from former headquarters facility to new Conover facility
- Designed disaster recovery plans with offsite backups
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
Contract IT- Systems Administrator
Jackson Corrugated
09.2024 - Current
- Brought in to help with recovery of cyber event
- Rebuilt network, new computers, new switches
- Managing all aspects of IT after event finalized
- Managing Cisco Meraki network
- Maintaining Active Directory
- Supporting users needs with hardware and software
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
Systems Administrator
Meridian Specialty Yarn Group
06.2022 - 05.2024
- Administer all parts of Meridian IT
- Supports manufacturing with computers, servers, telephones, both land lines and cellular, as well as infrastructure
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Managed vendor relationships effectively to ensure timely delivery of hardware/software products while staying within budget constraints.
Computer Consultant
Self Employed
01.2002 - 01.2008
- Solving hardware/software issues for individuals and small business
- Set up and maintain network solutions, troubleshooting, training users
- Upgrading, repairing, and maintaining computer systems
- Proficient with MS Windows (98, ME, 2000, XP, 2000 Server, 2003 Server), MS Office
- Familiar with HIPAA requirements
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Reduced downtime for clients with proactive system monitoring and maintenance.
Education
AAS degree - Information Systems Network Security
Catawba Valley Community College
Hickory, NCHonor Graduate - Avionics
United States Air Force
Lowry AFB, ColoradoSkills
- Windows administration
- VPN configuration
- Log analysis
- System troubleshooting
- Wireless networking
- VMWare
Timeline
Contract IT- Systems Administrator
Jackson Corrugated
09.2024 - Current
Systems Administrator
Meridian Specialty Yarn Group
06.2022 - 05.2024
IT Infrastructure Manager
Lee Industries
01.2008 - 01.2021
Network Administrator
Lee Industries
01.2008 - 01.2021
Computer Consultant
Self Employed
01.2002 - 01.2008
AAS degree - Information Systems Network Security
Catawba Valley Community College
Honor Graduate - Avionics
United States Air Force
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