Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Rhonshea Hanley

Charlotte,VT

Summary

To obtain a position that will allow me to utilize my organizational skills, educational background, and my ability to collaborate well with others, that will lead to a long-lasting relationship within the Human Services or the Criminal Justice field, or any field related. Willing to relocate anywhere authorized to work in the US for any employer as a graduate of Social Work with experience in youth, family, and community work, with high ethical standards, genuine concern for people, and commitment to advocacy, and also highly proficient in MS office applications.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Transportation Aide Assistant

New Hope Treatment Ctr
Rock Hill, South Carolina
10.2023 - Current
  • Assist nursing department in appointments
  • Obtaining admission and discharge information and paperwork for each resident
  • Transporting residents to outside doctor appointments
  • updating and maintaining the allergy list for each resident
  • ensuring eligibility of residents eye needs

Clinical Counselor

New Hope Home
Rock Hill, SC
04.2022 - 10.2023
  • Assist the Clinical Director with daily operational functions for the company; Began research process by performing the initial assessment and analysis of new clients; Provide support and assistance in order to improve outcomes in people's lives; provide supervisions of paraprofessionals by: reviewing documentation, observation, maintaining records of supervisions, and providing leadership and guidance;
  • Attend weekly treatment team meetings; Employee supervisions,
  • Maintain professional relationships with consumers and their families, acting as a guide and advocate; ensuring that the consumers are safe and guarded from harm at all times through line of sight. weekly group meetings with residents concentrating on affect mood regulation.
  • Encouraged clients to set realistic goals that could be achieved through counseling sessions.
  • Maintained accurate records of client interactions and progress made towards goals.

Lead Qualified Professional/Associate Professional/House Manager

Miracle Houses, Inc
Charlotte, NC
10.2015 - 02.2020
  • Assist the Clinical Director with daily operational functions for the company; Began research process by performing the initial assessment and analysis of new clients; Provide support and assistance in order to improve outcomes in people's lives; provide supervisions of paraprofessionals by: reviewing documentation, observation, maintaining records of supervisions, and providing leadership and guidance; Create and update PCP's; Attend or host monthly CFT meetings; Employee supervisions, complete authorizations for consumers to be approved by the MCO
  • Maintain professional relationships with consumers and their families, acting as a guide and advocate; ensuring that the consumers are safe and guarded from harm at all times through line of sight

Security Officer

Allied Barton Security
Charlotte, NC
07.2014 - 06.2016
  • Monitor and authorize entrance and departure of employees, visitors, and other people to guard against theft and maintain security of the premises
  • Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized person's, or unusual occurrences.Call the police, medics, or fire departments in case of emergencies, such as presence of unauthorized individual, injuries, or fires
  • Answer to alarms and investigate disturbances

Associate Professional/Direct Care Staff

Dreams and Visions
Charlotte, NC
07.2011 - 10.2015
  • Assist the Clinical Director with daily operational functions for the company; Began research process by performing the initial assessment and analysis of new clients; Provide support and assistance in order to improve outcomes in people's lives; provide supervisions of paraprofessionals by: reviewing documentation, observation, maintaining records of supervisions, and providing leadership and guidance; Create and update PCP; Attend or host monthly CFT meetings; Employee supervisions
  • Maintain professional relationships with consumers and their families, acting as a guide and advocate; Ensuring that the consumers are safe and guarded from harm at all times through line of sight

Education

BS in Criminal Justice - Criminal Justice

Kaplan University
02.2016

certificate in Qualified Professional -

Central Piedmont Community College
07.2015

Masters in Human Services and Social Work - Human Services and Social Work

Walden University
05.2015

Associates in Criminal Justice - Criminal Justice

Central Piedmont Community College
02.2014

Skills

  • CPR Certified
  • Microsoft Excel
  • Powerpoint
  • Management
  • Documentation
  • Microsoft Office
  • Receptionist
  • Training
  • Organizational Skills
  • Time Management
  • Case Management
  • Front Desk
  • Microsoft Powerpoint
  • Microsoft Word
  • Individual / Group Counseling
  • Social Work
  • Behavioral Health
  • Crisis Intervention
  • Mental Health Counseling

Certification

  • Driver's license
  • CPR

Assessments

  • Creating Presentations with Microsoft PowerPoint, Familiar, 03/01/20
  • Problem Solving, Familiar, 03/01/20
  • Office Manager, Familiar, 03/01/20
  • Attention to Detail, Completed, 02/01/20
  • Data Entry, Highly Proficient, 02/01/20
  • Early Childhood Development, Highly Proficient, 02/01/20
  • Case Management & Social Work, Proficient, 01/01/20
  • Logic & Critical Thinking, Completed, 03/01/20
  • Spreadsheets with Microsoft Excel, Completed, 03/01/20
  • Working with MS Word Documents, Proficient, 03/01/20
  • Customer Focus & Orientation, Proficient, 03/01/20
  • Workplace Safety, Expert, 09/01/20
  • HR: Compensation & Benefits, Completed, 09/01/20
  • Attention to detail, Completed, 09/01/20
  • Case management & social work, Proficient, 08/01/20
  • Supervisory skills: Motivating & assessing employees, Proficient, 09/01/20
  • Work style: Reliability, Proficient, 09/01/21
  • Home health aide skills, Proficient, 09/01/21

Timeline

Transportation Aide Assistant

New Hope Treatment Ctr
10.2023 - Current

Clinical Counselor

New Hope Home
04.2022 - 10.2023

Lead Qualified Professional/Associate Professional/House Manager

Miracle Houses, Inc
10.2015 - 02.2020

Security Officer

Allied Barton Security
07.2014 - 06.2016

Associate Professional/Direct Care Staff

Dreams and Visions
07.2011 - 10.2015

BS in Criminal Justice - Criminal Justice

Kaplan University

certificate in Qualified Professional -

Central Piedmont Community College

Masters in Human Services and Social Work - Human Services and Social Work

Walden University

Associates in Criminal Justice - Criminal Justice

Central Piedmont Community College
Rhonshea Hanley