Rhuama Freitas
Lewisville
Summary
Hardworking volunteer with strong background assisting organization with daily tasks. Dedicated and adaptable when tackling various duties and offering help to staff. Upbeat and enthusiastic when accepting instructions with accurate follow through. Personable Volunteer with organizational, time management and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Voluntary Worker
Brazilian Christian Church
01.2019 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Assisted with event coordination and on-site support.
Volunteer Media Coordinator
Brazilian Christian Church
01.2019 - Current
- Delegated tasks to administrative support staff to organize and improve church service efficiency.
- Kept high average of performance evaluations.
- Improved tech booth operations by team effort, record tracking and data communications online and different social medias.
- Monitored front areas at church so that questions could be promptly addressed.
- Managed, developed and trained staff, established and monitored goals, conducted performance.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent.
Head Cashier
Scott Greenwood
10.2023 - 01.2025
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.
Education
Bachelor of Arts - Fashion Design
University of North Texas
Denton, TX05.2027
Skills
- Guest Satisfaction
- Energetic and Outgoing
- Children's Ministry
- Food Drives
- Encouraging Others
- Spreading Awareness
- Group Activities
- Social Media Management
- Group Assistance
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Head Cashier
Scott Greenwood
10.2023 - 01.2025
Voluntary Worker
Brazilian Christian Church
01.2019 - Current
Volunteer Media Coordinator
Brazilian Christian Church
01.2019 - Current
Bachelor of Arts - Fashion Design
University of North Texas
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