RHYAN JACKSON
Austin,Texas
Summary
Driven and solutions-focused professional with a proven track record at Travis County Summer Youth Employment Program. Excelled in customer service and data management, demonstrating exceptional attention to detail and communication skills. Achieved significant improvements in student data cataloging and customer satisfaction, showcasing a goal-oriented approach and a positive team player attitude.
Overview
2
2
years of professional experience
Work History
Summer Intern
Travis County Summer Youth Employment Program
08.2020
- Participated in a team project to provide resources for high school students
- Led efforts to catalog all student data and information, ensuring accurate records management
- Archived information to assist others with easy access and research in the future
- Consistently met daily goals and adapted to changing needs from leadership and peer group
- Learned about a curriculum that taught students necessary life skills
- Collaborated with a team to achieve project goals
- Identified and resolved problems efficiently, ensuring optimal outcomes
- Built and maintained trust through open and interactive communication with peers
- Provided accurate, valid, and complete information by cross-referencing data
Customer Service
Merchant Fee Removal Services
01.2022 - 07.2024
- Provided customer service support, handling inquiries and resolving issues efficiently
- Maintained customer satisfaction by addressing and solving complaints
- Assisted customers with understanding fee structures and processing payments
- Worked closely with the team to streamline customer service operations
Education
High School - Early Graduation, Class of 2023
Pflugerville High School
Pflugerville, Texas05.2023
Internship Certification -
Travis County
Austin, Texas08.2020
Skills
- Loyal & Focused
- Goal-Oriented
- Customer Service
- Time Management
- Positive Attitude
- Solutions Driven
- Attention to Detail
- Patient Listener
- Proactive Thinker
- Positive Team Player
- Good Communicator
- Job Readiness Training
References
Available upon request.
Timeline
Customer Service
Merchant Fee Removal Services
01.2022 - 07.2024
Summer Intern
Travis County Summer Youth Employment Program
08.2020
High School - Early Graduation, Class of 2023
Pflugerville High School
Internship Certification -
Travis County
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