Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
Managed up to 20 French Bulldogs providing attentive care.
Provided a safe environment for dogs by conducting thorough evaluations of each animals temperament and behavior before handling them.
Achieved timely and efficient completion of tasks by prioritizing workload and effectively managing time in a fast-paced environment.
Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Developed strong relationships with clients, resulting in repeat business and referrals due to outstanding service.
Provided exceptional customer service, addressing client inquiries promptly and professionally, resulting in increased satisfaction ratings for the company.
Improved client retention through excellent communication skills, addressing concerns, and delivering progress updates
Coordinated with veterinarians to manage dogs' health care, ensuring timely vaccinations and treatments for illnesses.
Streamlined adoption process, connecting more dogs with suitable homes in timely manner.
Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
Administered prescribed medications to animals based on individual needs.
Talked to or interacted with animals to increase familiarity with human voices or contact.
Social media management
Drafting contracts for potential parents
Education
GED -
GED
Skills
Client Service
Facility Upkeep
Canine grooming
Communication
Critical Thinking
Problem Solving
Supply Maintenance
Time Management
Accomplishments
Consistently received positive feedback from customers resulting in increased revenue.
Customer Service Representative/Lead Dog Handler at Fuzzy Buddys (Dog Day care)Customer Service Representative/Lead Dog Handler at Fuzzy Buddys (Dog Day care)