Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhylee Overson

Phoenix,AZ

Summary

I have been at the JW Marriott Phoenix Desert Ridge Resort & Spa for almost three years! I have gained lots of experience with working with others. learning how to solve problems that arise with guests very quickly and professionally. Helping guests navigate their way around the resort, while also keeping them informed of fun activities they can enjoy during their stay. I enjoy accommodating people and getting to know people who are traveling all over the world. Although I can say many amazing things about this property and my experience; I am seeking a new job because I am moving and also wanting to go part-time with respect to my schooling.

Overview

3
3
years of professional experience

Work History

Server

JW Marriott Resort & Spa
07.2021 - Current

- Attend to guests in a timely and professional manner.

- Explain the food and drink menu, whilst also making recommendations.

- Accommodate all of the guests' needs, even without them asking.

Ex:

1) Setting salt and pepper on the table.

2) Grabbing a high-chair.

- Handle problems professionally as well as quickly to avoid any issues from escalating.

- Stock, clean, and maintain work place.

- Can use micros.


Food Runner

JW Marriott Resort & Spa
07.2021 - Current

- Can handle high-pressure situations calmly during unexpected rushes at the restaurant.

- Bring out food orders in a speedy, timely manner while minimizing errors and complaints.

- Can communicate greatly with other food runners/employees to deliver orders to correct tables.

- Keep food preparation and serving areas clean and organized.

- Communicate with all parties of kitchen, front, back, etc, to ensure that food service runs smoothly.

Education

Associate of Science - Pre-Medicine

Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ
01.2025

High School Diploma -

Barry Goldwater High School
Phoenix, AZ
05.2022

Skills

    - Strong Work Ethic

    - Exceptional customer service

    - Safe Food Handling

    - Team Leadership

    - Works Well Under Pressure

    - Reliable and Responsible

    - Adaptable in any environment

    - Cash Handling

Timeline

Server

JW Marriott Resort & Spa
07.2021 - Current

Food Runner

JW Marriott Resort & Spa
07.2021 - Current

Associate of Science - Pre-Medicine

Maricopa Community Colleges - Paradise Valley Community College

High School Diploma -

Barry Goldwater High School
Rhylee Overson