I have been at the JW Marriott Phoenix Desert Ridge Resort & Spa for almost three years! I have gained lots of experience with working with others. learning how to solve problems that arise with guests very quickly and professionally. Helping guests navigate their way around the resort, while also keeping them informed of fun activities they can enjoy during their stay. I enjoy accommodating people and getting to know people who are traveling all over the world. Although I can say many amazing things about this property and my experience; I am seeking a new job because I am moving and also wanting to go part-time with respect to my schooling.
- Attend to guests in a timely and professional manner.
- Explain the food and drink menu, whilst also making recommendations.
- Accommodate all of the guests' needs, even without them asking.
Ex:
1) Setting salt and pepper on the table.
2) Grabbing a high-chair.
- Handle problems professionally as well as quickly to avoid any issues from escalating.
- Stock, clean, and maintain work place.
- Can use micros.
- Can handle high-pressure situations calmly during unexpected rushes at the restaurant.
- Bring out food orders in a speedy, timely manner while minimizing errors and complaints.
- Can communicate greatly with other food runners/employees to deliver orders to correct tables.
- Keep food preparation and serving areas clean and organized.
- Communicate with all parties of kitchen, front, back, etc, to ensure that food service runs smoothly.
- Strong Work Ethic
- Exceptional customer service
- Safe Food Handling
- Team Leadership
- Works Well Under Pressure
- Reliable and Responsible
- Adaptable in any environment
- Cash Handling